Hi Kevin, Hi, Thanks for looking into this. To answer your questions: Is this bug a regression? It's difficult to say for certain, as this is a new laptop (2025 Razer Blade 14) and this installation of Ubuntu 25.04 is the only one I've used on it. The issue has been present since the initial setup. Was there a prior kernel version where you were not having this particular problem? No, since this is a new installation on new hardware, I don't have a previous kernel version on this machine to reference. The current version (6.14.0-23-generic) is the only one I've run.
What version of the amdgpu driver are you running? Here is the output from apt-cache policy mesa-vulkan-drivers: alissaknight@ravenclaw-wks-razerblade:~$ apt-cache policy mesa-vulkan-drivers mesa-vulkan-drivers: Installed: 25.0.7-0ubuntu0.25.04.1 Candidate: 25.0.7-0ubuntu0.25.04.1 Version table: *** 25.0.7-0ubuntu0.25.04.1 500 500 http://us.archive.ubuntu.com/ubuntu plucky-updates/main amd64 Packages 100 /var/lib/dpkg/status 25.0.3-1ubuntu2 500 500 http://us.archive.ubuntu.com/ubuntu plucky/main amd64 Packages I hope this information is helpful. The crash seems directly tied to the AMD integrated graphics, especially when handling Thunderbolt connections to external Apple displays (XDR Pro and Apple Studio). Please let me know if there's anything else you need from me to help diagnose this. AVK On Jul 21 2025, at 1:10 pm, Kevin Becker <2117...@bugs.launchpad.net> wrote: > Another question, what version of the amdgpu driver are you running? I > don't see that in the logs you sent. > > ** Changed in: linux (Ubuntu) > Status: New => Incomplete > > -- > You received this bug notification because you are subscribed to the bug > report. > https://bugs.launchpad.net/bugs/2117124 > > Title: > hard system shutdown > > Status in linux package in Ubuntu: > Incomplete > > Bug description: > crash is related to the amdgpu driver and a gfxhub page fault > > ProblemType: Bug > DistroRelease: Ubuntu 25.04 > Package: linux-image-6.14.0-23-generic 6.14.0-23.23 > ProcVersionSignature: Ubuntu 6.14.0-23.23-generic 6.14.5 > Uname: Linux 6.14.0-23-generic x86_64 > ApportVersion: 2.32.0-0ubuntu5.3 > Architecture: amd64 > CasperMD5CheckResult: pass > CurrentDesktop: ubuntu:GNOME > Date: Wed Jul 16 21:41:41 2025 > InstallationDate: Installed on 2025-07-02 (14 days ago) > InstallationMedia: Ubuntu 25.04 "Plucky Puffin" - Release amd64 (20250415.3) > MachineType: Razer Blade 14 - RZ09-0530 > ProcEnviron: > LANG=en_US.UTF-8 > PATH=(custom, no user) > SHELL=/bin/bash > TERM=xterm-256color > XDG_RUNTIME_DIR=<set> > ProcFB: 0 amdgpudrmfb > ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-6.14.0-23-generic > root=/dev/mapper/ubuntu--vg-ubuntu--lv ro quiet splash > crashkernel=2G-4G:320M,4G-32G:512M,32G-64G:1024M,64G-128G:2048M,128G-:4096M > vt.handoff=7 > RebootRequiredPkgs: Error: path contained symlinks. > RelatedPackageVersions: > linux-restricted-modules-6.14.0-23-generic N/A > linux-backports-modules-6.14.0-23-generic N/A > linux-firmware 20250317.git1d4c88ee-0ubuntu1.3 > SourcePackage: linux > UpgradeStatus: No upgrade log present (probably fresh install) > dmi.bios.date: 04/21/2025 > dmi.bios.release: 5.35 > dmi.bios.vendor: Razer > dmi.bios.version: 1.01 > dmi.board.name: PI4110 > dmi.board.vendor: Razer > dmi.board.version: 4 > dmi.chassis.type: 10 > dmi.chassis.vendor: Razer > dmi.ec.firmware.release: 1.0 > dmi.modalias: > dmi:bvnRazer:bvr1.01:bd04/21/2025:br5.35:efr1.0:svnRazer:pnBlade14-RZ09-0530:pvr11.04:rvnRazer:rnPI4110:rvr4:cvnRazer:ct10:cvr:skuRZ09-05306ES4: > dmi.product.family: 1A582023 Razer Blade > dmi.product.name: Blade 14 - RZ09-0530 > dmi.product.sku: RZ09-05306ES4 > dmi.product.version: 11.04 > dmi.sys.vendor: Razer > > To manage notifications about this bug go to: > https://bugs.launchpad.net/ubuntu/+source/linux/+bug/2117124/+subscriptions > -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/2117124 Title: hard system shutdown To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/2117124/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
