Public bug reported:
While upgrading my system, the following error occurred during the
installation of the NVIDIA kernel modules:
"package linux-modules-nvidia-570-6.14.0-1007-oracle 6.14.0-1007.7
failed to install/upgrade: installed linux-modules-
nvidia-570-6.14.0-1007-oracle package post-installation script
subprocess returned error exit status 1"
This appears to be related to the post-installation script of the NVIDIA
kernel module package, possibly due to a mismatch between the kernel
version and the NVIDIA module or a DKMS-related issue. I am running the
Oracle flavor of the Ubuntu kernel (linux-image-6.14.0-1007-oracle).
Please advise on how to resolve or further debug this issue.
ProblemType: Package
DistroRelease: Ubuntu 25.04
Package: linux-modules-nvidia-570-6.14.0-1007-oracle 6.14.0-1007.7
ProcVersionSignature: Ubuntu 6.14.0-24.24-generic 6.14.6
Uname: Linux 6.14.0-24-generic x86_64
ApportVersion: 2.32.0-0ubuntu5.3
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: sandaru 3012 F.... pipewire
sandaru 3017 F.... wireplumber
/dev/snd/pcmC0D3p: sandaru 3012 F...m pipewire
/dev/snd/seq: sandaru 3012 F.... pipewire
CasperMD5CheckResult: pass
Date: Sun Jul 20 10:41:27 2025
ErrorMessage: installed linux-modules-nvidia-570-6.14.0-1007-oracle package
post-installation script subprocess returned error exit status 1
InstallationDate: Installed on 2025-04-24 (87 days ago)
InstallationMedia: Ubuntu 25.04 "Plucky Puffin" - Release amd64 (20250415.3)
Lsusb:
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 001 Device 003: ID 04f2:b72b Chicony Electronics Co., Ltd HD User Facing
Bus 001 Device 004: ID 04ca:3802 Lite-On Technology Corp. Wireless_Device
Bus 001 Device 006: ID 0603:00f5 Novatek Microelectronics Corp. Mechanical
Keyboard
Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
MachineType: Acer Aspire A515-56G
ProcFB: 0 i915drmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-6.14.0-24-generic
root=UUID=03267d08-89ad-4aaf-923d-278f76fa2577 ro quiet splash
crashkernel=2G-4G:320M,4G-32G:512M,32G-64G:1024M,64G-128G:2048M,128G-:4096M
vt.handoff=7
Python3Details: /usr/bin/python3.13, Python 3.13.3, python3-minimal, 3.13.3-1
PythonDetails: N/A
RebootRequiredPkgs: Error: path contained symlinks.
RelatedPackageVersions: grub-pc N/A
SourcePackage: linux-restricted-modules-oracle
Title: package linux-modules-nvidia-570-6.14.0-1007-oracle 6.14.0-1007.7 failed
to install/upgrade: installed linux-modules-nvidia-570-6.14.0-1007-oracle
package post-installation script subprocess returned error exit status 1
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 04/22/2022
dmi.bios.release: 1.28
dmi.bios.vendor: Insyde Corp.
dmi.bios.version: V1.28
dmi.board.asset.tag: Type2 - Board Chassis Location
dmi.board.name: Iris_TL
dmi.board.vendor: TGL
dmi.board.version: V1.28
dmi.chassis.type: 10
dmi.chassis.vendor: Acer
dmi.chassis.version: V1.28
dmi.ec.firmware.release: 1.28
dmi.modalias:
dmi:bvnInsydeCorp.:bvrV1.28:bd04/22/2022:br1.28:efr1.28:svnAcer:pnAspireA515-56G:pvrV1.28:rvnTGL:rnIris_TL:rvrV1.28:cvnAcer:ct10:cvrV1.28:sku0000000000000000:
dmi.product.family: Aspire 5
dmi.product.name: Aspire A515-56G
dmi.product.sku: 0000000000000000
dmi.product.version: V1.28
dmi.sys.vendor: Acer
** Affects: linux-restricted-modules-oracle (Ubuntu)
Importance: Undecided
Status: New
** Tags: amd64 apport-package plucky third-party-packages
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https://bugs.launchpad.net/bugs/2117327
Title:
NVIDIA module linux-modules-nvidia-570 failed to install on Oracle
kernel due to a post-install error.
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