apport information ** Attachment added: "ProcCpuinfoMinimal.txt" https://bugs.launchpad.net/bugs/2115044/+attachment/5889962/+files/ProcCpuinfoMinimal.txt
** Description changed: Since the following change earlier in the year, I have been seeing issues with Intel's I219-V adapter. It's hard to say whether the problem is specifically Netplan or down to another change with the e1000 driver a month or so before. The main reason I am posting this here is because when machines were switched to Network Manager, the problem seemed to go away. (Replicated this work-around around with ~10 machines). https://changelogs.ubuntu.com/changelogs/pool/main/n/netplan.io/netplan.io_0.106.1-7ubuntu0.22.04.4/changelog * SECURITY REGRESSION: failure on systems without dbus - debian/netplan.io.postinst: Don't call the generator if no networkd configuration file exists. (LP: #2071333) I have had quite a few machines on our network loosing networking after a period of time. The organisation's network is software defined (Cisco) and uses 802.1x to authenticate machines to various sub-nets. Machines get an IP address at boot but loose connection after 3-6 hours. The syslog reports a constant stream of the following message. The Cisco logs seem to report "unable to obtain an IP address from DHCP". The machines seems to believe it still has the same IP address but is unable to communicate. [60689.477031] e1000e 0000:00:1f.6 enp0s31f6: Detected Hardware Unit Hang: TDH <13> TDT <15> next_to_use <15> next_to_clean <11> buffer_info[next_to_clean]: time_stamp <100e65bc0> next_to_watch <14> jiffies <100e65d58> next_to_watch.status <0> MAC Status <40080083> PHY Status <796d> PHY 1000BASE-T Status <3800> PHY Extended Status <3000> PCI Status <10> There is a similiar bug reported on the following post although this e1000e driver seems to have quite phases where it fails for people. It seemed that it's a long lived NIC installed over many years, there are quite a few firmware versions to support over it's lifetime. https://bugzilla.kernel.org/show_bug.cgi?id=118721 There was also a e1000e driver update via the Kernel package, this was around the same time range the Netplan changed. https://changelogs.ubuntu.com/changelogs/pool/main/l/linux- hwe-6.8/linux-hwe-6.8_6.8.0-60.63~22.04.1/changelog * Noble update: upstream stable patchset 2025-02-03 (LP: #2097301) - e1000e: change I219 (19) devices to ADP --- ProblemType: Bug ApportVersion: 2.20.11-0ubuntu82.8 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC1: locadmin 7922 F.... pulseaudio /dev/snd/controlC0: locadmin 7922 F.... pulseaudio CasperMD5CheckResult: pass CurrentDesktop: ubuntu:GNOME DistroRelease: Ubuntu 22.04 InstallationDate: Installed on 2025-06-09 (36 days ago) InstallationMedia: Ubuntu 22.04.1 LTS "Jammy Jellyfish" - Release amd64 (20220809.1) IwConfig: lo no wireless extensions. eno1 no wireless extensions. MachineType: ASUS BOAMOT-524 Package: netplan.io 0.106.1-7ubuntu0.22.04.4 PackageArchitecture: amd64 ProcFB: 0 nouveaudrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-6.8.0-60-generic root=UUID=9d15962f-075b-4d5c-9b40-5cd9b8f11c8a ro quiet splash vt.handoff=7 ProcVersionSignature: Ubuntu 6.8.0-60.63~22.04.1-generic 6.8.12 RelatedPackageVersions: linux-restricted-modules-6.8.0-60-generic N/A linux-backports-modules-6.8.0-60-generic N/A linux-firmware 20220329.git681281e4-0ubuntu3.37 RfKill: Tags: wayland-session jammy wayland-session Uname: Linux 6.8.0-60-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo _MarkForUpload: True dmi.bios.date: 05/14/2025 dmi.bios.release: 38.1 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: 3801 dmi.board.asset.tag: Default string dmi.board.name: PRIME H610M-A D4 dmi.board.vendor: ASUSTeK COMPUTER INC. dmi.board.version: Rev 1.xx dmi.chassis.type: 3 dmi.chassis.vendor: Default string dmi.chassis.version: Default string dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr3801:bd05/14/2025:br38.1:svnASUS:pnBOAMOT-524:pvrSystemVersion:rvnASUSTeKCOMPUTERINC.:rnPRIMEH610M-AD4:rvrRev1.xx:cvnDefaultstring:ct3:cvrDefaultstring:skuH610i5M16S1DG: dmi.product.family: StonePC Lite dmi.product.name: BOAMOT-524 dmi.product.sku: H610i5M16S1DG dmi.product.version: System Version dmi.sys.vendor: ASUS modified.conffile..etc.default.apport: enabled=0 mtime.conffile..etc.default.apport: 2025-06-09T13:41:20.855630 + --- + ProblemType: Bug + ApportVersion: 2.20.11-0ubuntu82.8 + Architecture: amd64 + AudioDevicesInUse: + USER PID ACCESS COMMAND + /dev/snd/controlC1: locadmin 1648 F.... pulseaudio + /dev/snd/controlC0: locadmin 1648 F.... pulseaudio + CasperMD5CheckResult: pass + CurrentDesktop: ubuntu:GNOME + DistroRelease: Ubuntu 22.04 + InstallationDate: Installed on 2025-06-09 (36 days ago) + InstallationMedia: Ubuntu 22.04.1 LTS "Jammy Jellyfish" - Release amd64 (20220809.1) + IwConfig: + lo no wireless extensions. + + eno1 no wireless extensions. + MachineType: ASUS BOAMOT-524 + Package: netplan.io 0.106.1-7ubuntu0.22.04.4 + PackageArchitecture: amd64 + ProcFB: 0 nouveaudrmfb + ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-6.8.0-52-generic root=UUID=9d15962f-075b-4d5c-9b40-5cd9b8f11c8a ro quiet splash vt.handoff=7 + ProcVersionSignature: Ubuntu 6.8.0-52.53~22.04.1-generic 6.8.12 + RelatedPackageVersions: + linux-restricted-modules-6.8.0-52-generic N/A + linux-backports-modules-6.8.0-52-generic N/A + linux-firmware 20220329.git681281e4-0ubuntu3.37 + RfKill: + + Tags: wayland-session jammy wayland-session + Uname: Linux 6.8.0-52-generic x86_64 + UpgradeStatus: No upgrade log present (probably fresh install) + UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo + _MarkForUpload: True + dmi.bios.date: 05/14/2025 + dmi.bios.release: 38.1 + dmi.bios.vendor: American Megatrends Inc. + dmi.bios.version: 3801 + dmi.board.asset.tag: Default string + dmi.board.name: PRIME H610M-A D4 + dmi.board.vendor: ASUSTeK COMPUTER INC. + dmi.board.version: Rev 1.xx + dmi.chassis.type: 3 + dmi.chassis.vendor: Default string + dmi.chassis.version: Default string + dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr3801:bd05/14/2025:br38.1:svnASUS:pnBOAMOT-524:pvrSystemVersion:rvnASUSTeKCOMPUTERINC.:rnPRIMEH610M-AD4:rvrRev1.xx:cvnDefaultstring:ct3:cvrDefaultstring:skuH610i5M16S1DG: + dmi.product.family: StonePC Lite + dmi.product.name: BOAMOT-524 + dmi.product.sku: H610i5M16S1DG + dmi.product.version: System Version + dmi.sys.vendor: ASUS + modified.conffile..etc.default.apport: enabled=0 + mtime.conffile..etc.default.apport: 2025-06-09T13:41:20.855630 -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/2115044 Title: Netplan and Intel e1000 Driver / I219-V Adapter To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/2115044/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
