Public bug reported:
Upon a fresh installation of Ubuntu 25.04 (Plucky), the tracker desktop
search and indexing system is not functioning correctly. Initially, I
encountered an "Ubuntu has experienced an internal error" crash report
for /usr/libexec/localsearch-extractor-3 (tracker-extract), with SIGSEGV
in Gfx8BitFont::Gfx8BitFont().
Further investigation revealed that the core tracker processes were not
running in my user session:
ps aux | grep -i "tracker" showed no tracker-store, tracker-miner-fs, or
tracker-extract (or localsearch-3) processes.
When attempting to check the systemd --user service status for these
components, it consistently reported "Unit could not be found":
systemctl --user status tracker-miner-fs.service -> "Unit
tracker-miner-fs.service could not be found."
systemctl --user status tracker-store.service -> "Unit tracker-store.service
could not be found."
Detailed inspection of the installed packages confirms the issue:
dpkg -L tracker-miner-fs | grep .service returns no output, indicating that the
tracker-miner-fs package, despite being installed, does not contain or
correctly install its systemd user service unit file (tracker-miner-fs.service).
Similarly, dpkg -L tracker | grep .service did not show tracker-store.service
(though tracker-extract did show localsearch-3.service and related localsearch
units).
Current State:
The localsearch-3.service (the tracker-extract component) is active and running
(systemctl --user status localsearch-3.service shows Active: active (running)).
However, it reports recurring Could not get file > errors in its logs, likely
due to a lack of input from the non-running miner.
Desktop search (via the Activities Overview) is non-functional for files, as
the essential tracker-miner-fs and tracker-store components are not running.
Troubleshooting Steps Taken:
Performed sudo apt update && sudo apt upgrade && sudo apt dist-upgrade.
Cleared tracker cache: tracker reset -s.
Attempted a full reinstall by purging and then installing:
sudo apt purge tracker tracker-extract tracker-miner-fs
sudo apt autoremove
sudo apt install ubuntu-desktop-minimal (this reinstalled tracker,
tracker-extract, tracker-miner-fs).
Manually confirmed tracker and tracker-miner-fs packages are installed (sudo
apt install tracker tracker-miner-fs reports they are the newest version).
Rebooted after each major step.
ProblemType: Bug
DistroRelease: Ubuntu 25.04
Package: tracker 3.8.2-7
ProcVersionSignature: Ubuntu 6.14.0-15.15-generic 6.14.0
Uname: Linux 6.14.0-15-generic x86_64
NonfreeKernelModules: nvidia_modeset nvidia
ApportVersion: 2.32.0-0ubuntu5.1
Architecture: amd64
CasperMD5CheckResult: pass
CurrentDesktop: ubuntu:GNOME
Date: Mon Jun 9 15:25:28 2025
InstallationDate: Installed on 2025-06-08 (1 days ago)
InstallationMedia: Ubuntu 25.04 "Plucky Puffin" - Release amd64 (20250415.3)
PackageArchitecture: all
ProcEnviron:
LANG=en_US.UTF-8
PATH=(custom, no user)
SHELL=/bin/bash
TERM=xterm-256color
XDG_RUNTIME_DIR=<set>
SourcePackage: tinysparql
UpgradeStatus: No upgrade log present (probably fresh install)
** Affects: tinysparql (Ubuntu)
Importance: Undecided
Status: New
** Tags: amd64 apport-bug plucky wayland-session
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https://bugs.launchpad.net/bugs/2113770
Title:
tracker is there, then it is not there!! a very complete puzzling
problme
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