Hi Hui, Thanks for your reply.
I have attached the full `dmesg` log from Ubuntu 24.04, where the touchpad is not working. Unfortunately, I no longer have Ubuntu 22.04 installed, and I don't have a USB available right now to boot into a live session of 22.04. So I’m not able to generate the `dmesg` from the working system at the moment. Let me know if you need anything else or if there’s anything I can try in the meantime. Best regards, Leandro El mié, 4 jun 2025 a la(s) 3:20 a.m., Hui Wang ([email protected]) escribió: > Can you upload a complete dmesg with 24.04? (touchpad fails to work) > > And if possible, can you also upload a complete dmesg with 22.04? > (touchpad works) > > -- > You received this bug notification because you are subscribed to the bug > report. > https://bugs.launchpad.net/bugs/2112220 > > Title: > ASUS X555UB touchpad not detected on Ubuntu 24.04 with kernel > 6.8.0-40-generic > > Status in linux package in Ubuntu: > Incomplete > > Bug description: > After upgrading to Ubuntu 24.04 with kernel `6.8.0-40-generic`, the > touchpad of my ASUS X555UB laptop stopped working completely. > > ## What I observed: > - `xinput list` only shows Xwayland pointers, no touchpad. > - `libinput list-devices` (with sudo) does not show the touchpad at all. > - `sudo dmesg | grep -iE "touchpad|i2c|hid"` returns no output, which > suggests the device is not detected by the kernel. > > ## Additional information: > - The touchpad is enabled in the BIOS. > - It was working correctly in Ubuntu 22.04 and in previous kernel > versions. > - An external USB mouse works normally. > - I'm running Ubuntu 24.04 (noble) with all updates installed. > > Please let me know if you need logs or extra information. > > ProblemType: Bug > DistroRelease: Ubuntu 24.04 > Package: linux-image-6.8.0-40-generic 6.8.0-40.40 > ProcVersionSignature: Ubuntu 6.8.0-40.40-generic 6.8.12 > Uname: Linux 6.8.0-40-generic x86_64 > ApportVersion: 2.28.1-0ubuntu3.6 > Architecture: amd64 > AudioDevicesInUse: > USER PID ACCESS COMMAND > /dev/snd/seq: leandro 2703 F.... pipewire > /dev/snd/controlC0: leandro 2708 F.... wireplumber > CRDA: N/A > CasperMD5CheckResult: pass > CurrentDesktop: ubuntu:GNOME > Date: Fri May 30 20:45:53 2025 > InstallationDate: Installed on 2023-05-09 (753 days ago) > InstallationMedia: Ubuntu 22.04.2 LTS "Jammy Jellyfish" - Release amd64 > (20230223) > MachineType: ASUSTeK COMPUTER INC. X555UB > ProcFB: 0 i915drmfb > ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-6.8.0-40-generic > root=UUID=ec675a34-9a91-4c54-ab37-5a530d247fe7 ro quiet splash vt.handoff=7 > PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No > PulseAudio daemon running, or not running as session daemon. > RelatedPackageVersions: > linux-restricted-modules-6.8.0-40-generic N/A > linux-backports-modules-6.8.0-40-generic N/A > linux-firmware > 20240318.git3b128b60-0ubuntu2.12 > SourcePackage: linux > UpgradeStatus: No upgrade log present (probably fresh install) > dmi.bios.date: 04/24/2019 > dmi.bios.release: 5.11 > dmi.bios.vendor: American Megatrends Inc. > dmi.bios.version: X555UB.304 > dmi.board.asset.tag: ATN12345678901234567 > dmi.board.name: X555UB > dmi.board.vendor: ASUSTeK COMPUTER INC. > dmi.board.version: 1.0 > dmi.chassis.asset.tag: ATN12345678901234567 > dmi.chassis.type: 10 > dmi.chassis.vendor: ASUSTeK COMPUTER INC. > dmi.chassis.version: 1.0 > dmi.modalias: > dmi:bvnAmericanMegatrendsInc.:bvrX555UB.304:bd04/24/2019:br5.11:svnASUSTeKCOMPUTERINC.:pnX555UB:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnX555UB:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:skuASUS-NotebookSKU: > dmi.product.family: X > dmi.product.name: X555UB > dmi.product.sku: ASUS-NotebookSKU > dmi.product.version: 1.0 > dmi.sys.vendor: ASUSTeK COMPUTER INC. > > To manage notifications about this bug go to: > https://bugs.launchpad.net/ubuntu/+source/linux/+bug/2112220/+subscriptions > > ** Attachment added: "dmesg-24.04.txt" https://bugs.launchpad.net/bugs/2112220/+attachment/5882013/+files/dmesg-24.04.txt -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/2112220 Title: ASUS X555UB touchpad not detected on Ubuntu 24.04 with kernel 6.8.0-40-generic To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/2112220/+subscriptions -- ubuntu-bugs mailing list [email protected] https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
