Public bug reported:
During installation of ubuntu 22.04 LTS face problem installing firefox
package.
ProblemType: Package
DistroRelease: Ubuntu 22.04
Package: firefox 136.0+build3-0ubuntu0.20.04.1
ProcVersionSignature: Ubuntu 5.4.0-216.236-generic 5.4.291
Uname: Linux 5.4.0-216-generic x86_64
AddonCompatCheckDisabled: False
ApportVersion: 2.20.11-0ubuntu82.6
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC1: user 1627 F.... pulseaudio
/dev/snd/controlC0: user 1627 F.... pulseaudio
BuildID: 20250227124745
CasperMD5CheckResult: unknown
Channel: Unavailable
Date: Thu May 22 16:19:14 2025
ErrorMessage: new firefox package pre-installation script subprocess returned
error exit status 1
ForcedLayersAccel: False
IfupdownConfig:
# interfaces(5) file used by ifup(8) and ifdown(8)
auto lo
iface lo inet loopback
InstallationDate: Installed on 2020-02-15 (1922 days ago)
InstallationMedia: Ubuntu 16.04.4 LTS "Xenial Xerus" - Release amd64 (20180228)
IpRoute:
default via 10.14.0.1 dev enp2s0 proto dhcp metric 100
10.14.0.0/21 dev enp2s0 proto kernel scope link src 10.14.1.200 metric 100
169.254.0.0/16 dev enp2s0 scope link metric 1000
NoProfiles: True
PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No
PulseAudio daemon running, or not running as session daemon.
Python3Details: /usr/bin/python3.10, Python 3.10.12, python3-minimal,
3.10.6-1~22.04.1
PythonDetails: N/A
RebootRequiredPkgs: Error: path contained symlinks.
RelatedPackageVersions:
dpkg 1.21.1ubuntu2.3
apt 2.4.13
RunningIncompatibleAddons: False
SourcePackage: firefox
Title: package firefox 136.0+build3-0ubuntu0.20.04.1 failed to install/upgrade:
new firefox package pre-installation script subprocess returned error exit
status 1
UpgradeStatus: Upgraded to jammy on 2025-05-22 (0 days ago)
dmi.bios.date: 06/05/2019
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: F13
dmi.board.asset.tag: Default string
dmi.board.name: B360M GAMING HD
dmi.board.vendor: Gigabyte Technology Co., Ltd.
dmi.board.version: x.x
dmi.chassis.asset.tag: Default string
dmi.chassis.type: 3
dmi.chassis.vendor: Default string
dmi.chassis.version: Default string
dmi.modalias:
dmi:bvnAmericanMegatrendsInc.:bvrF13:bd06/05/2019:svnGigabyteTechnologyCo.,Ltd.:pnB360MGAMINGHD:pvrDefaultstring:rvnGigabyteTechnologyCo.,Ltd.:rnB360MGAMINGHD:rvrx.x:cvnDefaultstring:ct3:cvrDefaultstring:
dmi.product.family: Default string
dmi.product.name: B360M GAMING HD
dmi.product.sku: Default string
dmi.product.version: Default string
dmi.sys.vendor: Gigabyte Technology Co., Ltd.
** Affects: firefox (Ubuntu)
Importance: Undecided
Status: New
** Tags: amd64 apport-package jammy
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https://bugs.launchpad.net/bugs/2111489
Title:
package firefox 136.0+build3-0ubuntu0.20.04.1 failed to
install/upgrade: new firefox package pre-installation script
subprocess returned error exit status 1
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