** Description changed: Description of the problem While in the middle of a copy the network interface (which uses the r8169 driver) went offline. Downing and then upping the interface restored connectivity. Steps to reproduce: 1. Check out a large subversion repository over HTTPS? Expected results: Network card to be online throughout the whole checkout. Actual result: Network card went offline and the following messages appeared in the logs: [89578.447799] r8169 0000:02:00.0 enp2s0: NETDEV WATCHDOG: CPU: 5: transmit queue 0 timed out 5640 ms [89578.447920] r8169 0000:02:00.0: can't disable ASPM; OS doesn't have ASPM control [89630.254720] r8169 0000:02:00.0 enp2s0: NETDEV WATCHDOG: CPU: 7: transmit queue 0 timed out 5001 ms [89630.254839] r8169 0000:02:00.0: can't disable ASPM; OS doesn't have ASPM control Additional information: On tty1 running the networkctl reported the following: - # networkctl - IDX LINK TYPE OPERATIONAL SETUP - 1 lo loopback carrier unmanaged - 2 enp2s0 ether degraded configured + # networkctl + IDX LINK TYPE OPERATIONAL SETUP + 1 lo loopback carrier unmanaged + 2 enp2s0 ether degraded configured 2 links listed. networkctl down enp2s0; networkctl down enp2s0 caused networkctl to then report - # networkctl - IDX LINK TYPE OPERATIONAL SETUP - 1 lo loopback carrier unmanaged - 2 enp2s0 ether routable configuring + # networkctl + IDX LINK TYPE OPERATIONAL SETUP + 1 lo loopback carrier unmanaged + 2 enp2s0 ether routable configuring 2 links listed. Before it finally went to the following: - # networkctl - IDX LINK TYPE OPERATIONAL SETUP - 1 lo loopback carrier unmanaged - 2 enp2s0 ether routable configured + # networkctl + IDX LINK TYPE OPERATIONAL SETUP + 1 lo loopback carrier unmanaged + 2 enp2s0 ether routable configured 2 links listed. - After doing some cleanup and the checkout was resumed and ran to - completion. + After doing some cleanup the checkout was resumed and ran to completion. How reproducible is the problem? - I've installed the system a day ago and this is the first and only time this has happened. It managed to do a big transfer over SSH to a local machine that took over 12 hours to complete without issue... + I installed the system a day ago and this is the first and only time this has happened. It managed to do a big transfer over SSH from a network local machine that took over 12 hours to complete without issue... Version information: Ubuntu 24.04.2 LTS Ubuntu 6.11.0-21.21~24.04.1-generic 6.11.11 Additional information: 02:00.0 Ethernet controller [0200]: Realtek Semiconductor Co., Ltd. RTL8111/8168/8211/8411 PCI Express Gigabit Ethernet Controller [10ec:8168] (rev 06) - Subsystem: Gigabyte Technology Co., Ltd Onboard Ethernet [1458:e000] - Control: I/O+ Mem+ BusMaster+ SpecCycle- MemWINV- VGASnoop- ParErr- Stepping- SERR- FastB2B- DisINTx+ - Status: Cap+ 66MHz- UDF- FastB2B- ParErr- DEVSEL=fast >TAbort- <TAbort- <MAbort- >SERR- <PERR- INTx- - Latency: 0, Cache Line Size: 64 bytes - Interrupt: pin A routed to IRQ 18 - IOMMU group: 12 - Region 0: I/O ports at e000 [size=256] - Region 2: Memory at f7c00000 (64-bit, non-prefetchable) [size=4K] - Region 4: Memory at f0000000 (64-bit, prefetchable) [size=16K] - Capabilities: [40] Power Management version 3 - Flags: PMEClk- DSI- D1+ D2+ AuxCurrent=375mA PME(D0+,D1+,D2+,D3hot+,D3cold+) - Status: D0 NoSoftRst+ PME-Enable- DSel=0 DScale=0 PME- - Capabilities: [50] MSI: Enable- Count=1/1 Maskable- 64bit+ - Address: 0000000000000000 Data: 0000 - Capabilities: [70] Express (v2) Endpoint, MSI 01 - DevCap: MaxPayload 128 bytes, PhantFunc 0, Latency L0s <512ns, L1 <64us - ExtTag- AttnBtn- AttnInd- PwrInd- RBE+ FLReset- SlotPowerLimit 10W - DevCtl: CorrErr+ NonFatalErr+ FatalErr+ UnsupReq+ - RlxdOrd- ExtTag- PhantFunc- AuxPwr- NoSnoop- - MaxPayload 128 bytes, MaxReadReq 4096 bytes - DevSta: CorrErr- NonFatalErr- FatalErr- UnsupReq- AuxPwr+ TransPend- - LnkCap: Port #0, Speed 2.5GT/s, Width x1, ASPM L0s L1, Exit Latency L0s unlimited, L1 <64us - ClockPM+ Surprise- LLActRep- BwNot- ASPMOptComp- - LnkCtl: ASPM Disabled; RCB 64 bytes, Disabled- CommClk+ - ExtSynch- ClockPM- AutWidDis- BWInt- AutBWInt- - LnkSta: Speed 2.5GT/s, Width x1 - TrErr- Train- SlotClk+ DLActive- BWMgmt- ABWMgmt- - DevCap2: Completion Timeout: Range ABCD, TimeoutDis+ NROPrPrP- LTR- - 10BitTagComp- 10BitTagReq- OBFF Not Supported, ExtFmt- EETLPPrefix- - EmergencyPowerReduction Not Supported, EmergencyPowerReductionInit- - FRS- TPHComp- ExtTPHComp- - AtomicOpsCap: 32bit- 64bit- 128bitCAS- - DevCtl2: Completion Timeout: 50us to 50ms, TimeoutDis- LTR- 10BitTagReq- OBFF Disabled, - AtomicOpsCtl: ReqEn- - LnkCtl2: Target Link Speed: 2.5GT/s, EnterCompliance- SpeedDis- - Transmit Margin: Normal Operating Range, EnterModifiedCompliance- ComplianceSOS- - Compliance Preset/De-emphasis: -6dB de-emphasis, 0dB preshoot - LnkSta2: Current De-emphasis Level: -6dB, EqualizationComplete- EqualizationPhase1- - EqualizationPhase2- EqualizationPhase3- LinkEqualizationRequest- - Retimer- 2Retimers- CrosslinkRes: unsupported - Capabilities: [b0] MSI-X: Enable+ Count=4 Masked- - Vector table: BAR=4 offset=00000000 - PBA: BAR=4 offset=00000800 - Capabilities: [d0] Vital Product Data + Subsystem: Gigabyte Technology Co., Ltd Onboard Ethernet [1458:e000] + Control: I/O+ Mem+ BusMaster+ SpecCycle- MemWINV- VGASnoop- ParErr- Stepping- SERR- FastB2B- DisINTx+ + Status: Cap+ 66MHz- UDF- FastB2B- ParErr- DEVSEL=fast >TAbort- <TAbort- <MAbort- >SERR- <PERR- INTx- + Latency: 0, Cache Line Size: 64 bytes + Interrupt: pin A routed to IRQ 18 + IOMMU group: 12 + Region 0: I/O ports at e000 [size=256] + Region 2: Memory at f7c00000 (64-bit, non-prefetchable) [size=4K] + Region 4: Memory at f0000000 (64-bit, prefetchable) [size=16K] + Capabilities: [40] Power Management version 3 + Flags: PMEClk- DSI- D1+ D2+ AuxCurrent=375mA PME(D0+,D1+,D2+,D3hot+,D3cold+) + Status: D0 NoSoftRst+ PME-Enable- DSel=0 DScale=0 PME- + Capabilities: [50] MSI: Enable- Count=1/1 Maskable- 64bit+ + Address: 0000000000000000 Data: 0000 + Capabilities: [70] Express (v2) Endpoint, MSI 01 + DevCap: MaxPayload 128 bytes, PhantFunc 0, Latency L0s <512ns, L1 <64us + ExtTag- AttnBtn- AttnInd- PwrInd- RBE+ FLReset- SlotPowerLimit 10W + DevCtl: CorrErr+ NonFatalErr+ FatalErr+ UnsupReq+ + RlxdOrd- ExtTag- PhantFunc- AuxPwr- NoSnoop- + MaxPayload 128 bytes, MaxReadReq 4096 bytes + DevSta: CorrErr- NonFatalErr- FatalErr- UnsupReq- AuxPwr+ TransPend- + LnkCap: Port #0, Speed 2.5GT/s, Width x1, ASPM L0s L1, Exit Latency L0s unlimited, L1 <64us + ClockPM+ Surprise- LLActRep- BwNot- ASPMOptComp- + LnkCtl: ASPM Disabled; RCB 64 bytes, Disabled- CommClk+ + ExtSynch- ClockPM- AutWidDis- BWInt- AutBWInt- + LnkSta: Speed 2.5GT/s, Width x1 + TrErr- Train- SlotClk+ DLActive- BWMgmt- ABWMgmt- + DevCap2: Completion Timeout: Range ABCD, TimeoutDis+ NROPrPrP- LTR- + 10BitTagComp- 10BitTagReq- OBFF Not Supported, ExtFmt- EETLPPrefix- + EmergencyPowerReduction Not Supported, EmergencyPowerReductionInit- + FRS- TPHComp- ExtTPHComp- + AtomicOpsCap: 32bit- 64bit- 128bitCAS- + DevCtl2: Completion Timeout: 50us to 50ms, TimeoutDis- LTR- 10BitTagReq- OBFF Disabled, + AtomicOpsCtl: ReqEn- + LnkCtl2: Target Link Speed: 2.5GT/s, EnterCompliance- SpeedDis- + Transmit Margin: Normal Operating Range, EnterModifiedCompliance- ComplianceSOS- + Compliance Preset/De-emphasis: -6dB de-emphasis, 0dB preshoot + LnkSta2: Current De-emphasis Level: -6dB, EqualizationComplete- EqualizationPhase1- + EqualizationPhase2- EqualizationPhase3- LinkEqualizationRequest- + Retimer- 2Retimers- CrosslinkRes: unsupported + Capabilities: [b0] MSI-X: Enable+ Count=4 Masked- + Vector table: BAR=4 offset=00000000 + PBA: BAR=4 offset=00000800 + Capabilities: [d0] Vital Product Data pcilib: sysfs_read_vpd: read failed: No such device - Not readable - Capabilities: [100 v1] Advanced Error Reporting - UESta: DLP- SDES- TLP- FCP- CmpltTO- CmpltAbrt- UnxCmplt- RxOF- MalfTLP- ECRC- UnsupReq- ACSViol- - UEMsk: DLP- SDES- TLP- FCP- CmpltTO- CmpltAbrt- UnxCmplt- RxOF- MalfTLP- ECRC- UnsupReq- ACSViol- - UESvrt: DLP+ SDES+ TLP- FCP+ CmpltTO- CmpltAbrt- UnxCmplt- RxOF+ MalfTLP+ ECRC- UnsupReq- ACSViol- - CESta: RxErr- BadTLP- BadDLLP- Rollover- Timeout- AdvNonFatalErr- - CEMsk: RxErr- BadTLP- BadDLLP- Rollover- Timeout- AdvNonFatalErr+ - AERCap: First Error Pointer: 00, ECRCGenCap+ ECRCGenEn- ECRCChkCap+ ECRCChkEn- - MultHdrRecCap- MultHdrRecEn- TLPPfxPres- HdrLogCap- - HeaderLog: 00000000 00000000 00000000 00000000 - Capabilities: [140 v1] Virtual Channel - Caps: LPEVC=0 RefClk=100ns PATEntryBits=1 - Arb: Fixed- WRR32- WRR64- WRR128- - Ctrl: ArbSelect=Fixed - Status: InProgress- - VC0: Caps: PATOffset=00 MaxTimeSlots=1 RejSnoopTrans- - Arb: Fixed- WRR32- WRR64- WRR128- TWRR128- WRR256- - Ctrl: Enable+ ID=0 ArbSelect=Fixed TC/VC=01 - Status: NegoPending- InProgress- - Capabilities: [160 v1] Device Serial Number 01-00-00-00-68-4c-e0-00 - Kernel driver in use: r8169 - Kernel modules: r8169 + Not readable + Capabilities: [100 v1] Advanced Error Reporting + UESta: DLP- SDES- TLP- FCP- CmpltTO- CmpltAbrt- UnxCmplt- RxOF- MalfTLP- ECRC- UnsupReq- ACSViol- + UEMsk: DLP- SDES- TLP- FCP- CmpltTO- CmpltAbrt- UnxCmplt- RxOF- MalfTLP- ECRC- UnsupReq- ACSViol- + UESvrt: DLP+ SDES+ TLP- FCP+ CmpltTO- CmpltAbrt- UnxCmplt- RxOF+ MalfTLP+ ECRC- UnsupReq- ACSViol- + CESta: RxErr- BadTLP- BadDLLP- Rollover- Timeout- AdvNonFatalErr- + CEMsk: RxErr- BadTLP- BadDLLP- Rollover- Timeout- AdvNonFatalErr+ + AERCap: First Error Pointer: 00, ECRCGenCap+ ECRCGenEn- ECRCChkCap+ ECRCChkEn- + MultHdrRecCap- MultHdrRecEn- TLPPfxPres- HdrLogCap- + HeaderLog: 00000000 00000000 00000000 00000000 + Capabilities: [140 v1] Virtual Channel + Caps: LPEVC=0 RefClk=100ns PATEntryBits=1 + Arb: Fixed- WRR32- WRR64- WRR128- + Ctrl: ArbSelect=Fixed + Status: InProgress- + VC0: Caps: PATOffset=00 MaxTimeSlots=1 RejSnoopTrans- + Arb: Fixed- WRR32- WRR64- WRR128- TWRR128- WRR256- + Ctrl: Enable+ ID=0 ArbSelect=Fixed TC/VC=01 + Status: NegoPending- InProgress- + Capabilities: [160 v1] Device Serial Number 01-00-00-00-68-4c-e0-00 + Kernel driver in use: r8169 + Kernel modules: r8169
-- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/2106491 Title: Network randomly went offline and had to be manually restarted (r8169) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/2106491/+subscriptions -- ubuntu-bugs mailing list [email protected] https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
