Public bug reported:
Reading package lists... Done
Building dependency tree... Done
Reading state information... Done
The following NEW packages will be installed:
thunderbird
0 upgraded, 1 newly installed, 0 to remove and 1 not upgraded.
Need to get 25.5 kB of archives.
After this operation, 72.7 kB of additional disk space will be used.
Get:1 http://archive.ubuntu.com/ubuntu noble/main amd64 thunderbird amd64
2:1snap1-0ubuntu3 [25.5 kB]
Fetched 25.5 kB in 1s (23.5 kB/s)
Preconfiguring packages ...
Selecting previously unselected package thunderbird.
(Reading database ... 150164 files and directories currently installed.)
Preparing to unpack .../thunderbird_2%3a1snap1-0ubuntu3_amd64.deb ...
=> Installing the thunderbird snap
==> Checking connectivity with the snap store
==> Installing the thunderbird snap
error: cannot perform the following tasks:
- Download snap "thunderbird" (706) from channel "stable" (read tcp 100.91.195.7
6:48114->91.189.91.42:443: read: connection reset by peer)
dpkg: error processing archive /var/cache/apt/archives/thunderbird_2%3a1snap1-0u
buntu3_amd64.deb (--unpack):
new thunderbird package pre-installation script subprocess returned error exit
status 1
Errors were encountered while processing:
/var/cache/apt/archives/thunderbird_2%3a1snap1-0ubuntu3_amd64.deb
E: Sub-process /usr/bin/dpkg returned an error code (1)
ProblemType: Package
DistroRelease: Ubuntu 24.04
Package: thunderbird (not installed)
ProcVersionSignature: Ubuntu 6.11.0-24.24~24.04.1-generic 6.11.11
Uname: Linux 6.11.0-24-generic x86_64
ApportVersion: 2.28.1-0ubuntu3.5
AptOrdering:
thunderbird:amd64: Install
NULL: ConfigurePending
Architecture: amd64
CasperMD5CheckResult: pass
Date: Tue Apr 22 15:01:06 2025
ErrorMessage: new thunderbird package pre-installation script subprocess
returned error exit status 1
InstallationDate: Installed on 2025-04-22 (0 days ago)
InstallationMedia: Ubuntu 24.04.2 LTS "Noble Numbat" - Release amd64 (20250215)
Python3Details: /usr/bin/python3.12, Python 3.12.3, python3-minimal,
3.12.3-0ubuntu2
PythonDetails: N/A
RelatedPackageVersions:
dpkg 1.22.6ubuntu6.1
apt 2.7.14build2
SourcePackage: thunderbird
Title: package thunderbird (not installed) failed to install/upgrade: new
thunderbird package pre-installation script subprocess returned error exit
status 1
UpgradeStatus: No upgrade log present (probably fresh install)
** Affects: thunderbird (Ubuntu)
Importance: Undecided
Status: New
** Tags: amd64 apport-package noble
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https://bugs.launchpad.net/bugs/2107956
Title:
package thunderbird (not installed) failed to install/upgrade: new
thunderbird package pre-installation script subprocess returned error
exit status 1
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