apport information ** Tags added: apport-collected jammy
** Description changed: HI, I have an Acer Nitro v15, Ubuntu 22.04 LTS installed. If there is no headset connected, still in Settings >> Sound "Headphones Stereo Microphone sof-hda-dsp" is listed. When headset is connected in the jack, this stays visible, but no audio input is taken (also the visualization line is not "moving", while if I change to "Digital Microphone sof-hda-dsp" it moves, visualizing as the input is catched by the mic) I tried with Ubuntu Live 22.04, and see the same. I also tried Ubuntu 24.04 LTS Live USB, and also the same. I prefer to use Ubuntu 22.04 LTS. In the file /etc/modprobe.d/default.conf I have only a single line: options snd_hda_intel index=1 In the file /etc/modprobe.d/alsa-base.conf I have two lines, that I tried to use as solution, but they didn't solve the issue. options snd-hda-intel model=dell-headset-multi options snd-hda-intel model=alc245-mute-led I have pipewire, alsamixer, hdajackretask, and tried various settings based on forums, but can't find the solution. pactl info | grep "Server Name" Server Name: PulseAudio (on PipeWire 0.3.48) The headset mic is working perfectly on other computers, and also on this computer under Windows 11 (I have dual boot). I also have an USB-C headset, and if I use that, the headset mic is working well. It seems to me that only the jack mic driver is somehow problematic..... Can you please help me? + --- + ProblemType: Bug + ApportVersion: 2.20.11-0ubuntu82.6 + Architecture: amd64 + CRDA: N/A + CasperMD5CheckResult: pass + CurrentDesktop: ubuntu:GNOME + DistroRelease: Ubuntu 22.04 + InstallationDate: Installed on 2025-02-17 (38 days ago) + InstallationMedia: Ubuntu 22.04.5 LTS "Jammy Jellyfish" - Release amd64 (20240911) + MachineType: Acer Nitro ANV15-51 + NonfreeKernelModules: nvidia_modeset nvidia + Package: linux (not installed) + ProcFB: 0 i915drmfb + ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-6.8.0-52-generic root=UUID=9899176c-bf1b-408f-bde1-6d53c75d791b ro quiet splash vt.handoff=7 + ProcVersionSignature: Ubuntu 6.8.0-52.53~22.04.1-generic 6.8.12 + PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon. + RelatedPackageVersions: + linux-restricted-modules-6.8.0-52-generic N/A + linux-backports-modules-6.8.0-52-generic N/A + linux-firmware 20220329.git681281e4-0ubuntu3.36 + Tags: jammy + Uname: Linux 6.8.0-52-generic x86_64 + UpgradeStatus: No upgrade log present (probably fresh install) + UserGroups: adm audio cdrom dip lpadmin lxd plugdev sambashare sudo + _MarkForUpload: True + dmi.bios.date: 10/25/2024 + dmi.bios.release: 1.21 + dmi.bios.vendor: INSYDE Corp. + dmi.bios.version: V1.21 + dmi.board.asset.tag: Type2 - Board Asset Tag + dmi.board.name: Sportage_RTH + dmi.board.vendor: RPL + dmi.board.version: V1.21 + dmi.chassis.type: 10 + dmi.chassis.vendor: Acer + dmi.chassis.version: Chassis Version + dmi.ec.firmware.release: 1.5 + dmi.modalias: dmi:bvnINSYDECorp.:bvrV1.21:bd10/25/2024:br1.21:efr1.5:svnAcer:pnNitroANV15-51:pvrV1.21:rvnRPL:rnSportage_RTH:rvrV1.21:cvnAcer:ct10:cvrChassisVersion:sku0000000000000000: + dmi.product.family: Acer Nitro V 15 + dmi.product.name: Nitro ANV15-51 + dmi.product.sku: 0000000000000000 + dmi.product.version: V1.21 + dmi.sys.vendor: Acer ** Attachment added: "AlsaInfo.txt" https://bugs.launchpad.net/bugs/2101214/+attachment/5867914/+files/AlsaInfo.txt -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/2101214 Title: Jack microphone bug for realtek245 soundcard To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/2101214/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
