I'm not sure if it's the same case, but I found my problem solved after 
cleaning some files under $HOME/.cache, installing gnome-screenshot and 
reloading GNOME. (Installing gnome-screenshot may not be of use for I removed 
it thereafter, and it still worked.)
I'm using the newly-installed Ubuntu 24.04.1 with an old /home directory from 
previous releases. Hope this could help you.

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https://bugs.launchpad.net/bugs/2093833

Title:
  Alt+Shift+R key combination unresponsive

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