Public bug reported: [Summary] During the SRU testing, I found many laptops displayed a black screen after booting. Those machines are still alive and able to access via ssh, just nothing displayed on the screen.
After a brief check, those affected machines that I inspected are all Meteor Lake machine. I just attached the journal.log from one of the affected machines. [Reproduce steps] 1. restore the system the initial state. 2. run dist-upgrade 3. enable proposed pocket. 4. apt install linux-generic-hwe-22.04 5. reboot [Fail rate] 5/5 [Expected result] Machines can boot into desktop environment. [Actual result] Nothing display. [Additional information] Affected machines that I inspected are listed below https://certification.canonical.com/hardware/202312-33277/ https://certification.canonical.com/hardware/202312-33278/ https://certification.canonical.com/hardware/202312-33279/ https://certification.canonical.com/hardware/202312-33291/ https://certification.canonical.com/hardware/202312-33251/ https://certification.canonical.com/hardware/202312-33252/ https://certification.canonical.com/hardware/202312-33253/ https://certification.canonical.com/hardware/202312-33254/ https://certification.canonical.com/hardware/202312-33255/ https://certification.canonical.com/hardware/202403-33527/ https://certification.canonical.com/hardware/202403-33526/ https://certification.canonical.com/hardware/202403-33525/ https://certification.canonical.com/hardware/202401-33397/ https://certification.canonical.com/hardware/202401-33398/ https://certification.canonical.com/hardware/202401-33401/ https://certification.canonical.com/hardware/202312-33275/ https://certification.canonical.com/hardware/202312-33273/ https://certification.canonical.com/hardware/202312-33274/ https://certification.canonical.com/hardware/202312-33270/ https://certification.canonical.com/hardware/202312-33271/ https://certification.canonical.com/hardware/202310-32270/ https://certification.canonical.com/hardware/202310-32272/ ProblemType: Bug DistroRelease: Ubuntu 22.04 Package: linux-image-6.8.0-48-generic 6.8.0-48.48~22.04.1 ProcVersionSignature: Ubuntu 6.8.0-48.48~22.04.1-generic 6.8.12 Uname: Linux 6.8.0-48-generic x86_64 ApportVersion: 2.20.11-0ubuntu82.6 Architecture: amd64 CasperMD5json: { "result": "skip" } Date: Thu Oct 17 13:11:07 2024 DistributionChannelDescriptor: # This is the distribution channel descriptor for the OEM CDs # For more information see http://wiki.ubuntu.com/DistributionChannelDescriptor canonical-oem-somerville-jammy-amd64-20220504-33+jellyfish-oricorio+X125 InstallationDate: Installed on 2024-10-17 (0 days ago) InstallationMedia: Ubuntu 22.04 LTS "Jammy Jellyfish" - somerville-jammy-amd64-20220504-33 ProcEnviron: TERM=xterm-256color PATH=(custom, no user) LANG=en_US.UTF-8 SHELL=/bin/bash SourcePackage: linux-signed-hwe-6.8 UpgradeStatus: No upgrade log present (probably fresh install) ** Affects: linux-signed-hwe-6.8 (Ubuntu) Importance: Undecided Status: New ** Tags: amd64 apport-bug cert-sru jammy package-from-proposed regression-proposed ** Attachment added: "journal.log" https://bugs.launchpad.net/bugs/2084766/+attachment/5828878/+files/journal.log ** Summary changed: - Most Meteor Lake machine fail to boot into desktop after upgrading to the -48 kernel. + Most Meteor Lake machines fail to boot into desktop after upgrading to the -48 kernel. ** Description changed: [Summary] - - During the SRU testing, I found many laptops displayed a black screen - after booting. Those machines are still alive and able to access via - ssh, just nothing displayed on the screen. + During the SRU testing, I found many laptops displayed a black screen after booting. Those machines are still alive and able to access via ssh, just nothing displayed on the screen. After a brief check, those affected machines that I inspected are all Meteor Lake machine. I just attached the journal.log from one of the affected machines. [Reproduce steps] 1. restore the system the initial state. 2. run dist-upgrade 3. enable proposed pocket. 4. apt install linux-generic-hwe-22.04 5. reboot [Fail rate] 5/5 [Expected result] Machines can boot into desktop environment. [Actual result] Nothing display. [Additional information] - Affected machines that I inspected are listed below + Affected machines that I inspected are listed below https://certification.canonical.com/hardware/202312-33277/ https://certification.canonical.com/hardware/202312-33278/ https://certification.canonical.com/hardware/202312-33279/ https://certification.canonical.com/hardware/202312-33291/ https://certification.canonical.com/hardware/202312-33251/ https://certification.canonical.com/hardware/202312-33252/ https://certification.canonical.com/hardware/202312-33253/ https://certification.canonical.com/hardware/202312-33254/ https://certification.canonical.com/hardware/202312-33255/ https://certification.canonical.com/hardware/202403-33527/ https://certification.canonical.com/hardware/202403-33526/ https://certification.canonical.com/hardware/202403-33525/ https://certification.canonical.com/hardware/202401-33397/ https://certification.canonical.com/hardware/202401-33398/ https://certification.canonical.com/hardware/202401-33401/ https://certification.canonical.com/hardware/202312-33275/ https://certification.canonical.com/hardware/202312-33273/ https://certification.canonical.com/hardware/202312-33274/ https://certification.canonical.com/hardware/202312-33270/ https://certification.canonical.com/hardware/202312-33271/ https://certification.canonical.com/hardware/202310-32270/ https://certification.canonical.com/hardware/202310-32272/ ProblemType: Bug DistroRelease: Ubuntu 22.04 Package: linux-image-6.8.0-48-generic 6.8.0-48.48~22.04.1 ProcVersionSignature: Ubuntu 6.8.0-48.48~22.04.1-generic 6.8.12 Uname: Linux 6.8.0-48-generic x86_64 ApportVersion: 2.20.11-0ubuntu82.6 Architecture: amd64 CasperMD5json: - { - "result": "skip" - } + { + "result": "skip" + } Date: Thu Oct 17 13:11:07 2024 DistributionChannelDescriptor: - # This is the distribution channel descriptor for the OEM CDs - # For more information see http://wiki.ubuntu.com/DistributionChannelDescriptor - canonical-oem-somerville-jammy-amd64-20220504-33+jellyfish-oricorio+X125 + # This is the distribution channel descriptor for the OEM CDs + # For more information see http://wiki.ubuntu.com/DistributionChannelDescriptor + canonical-oem-somerville-jammy-amd64-20220504-33+jellyfish-oricorio+X125 InstallationDate: Installed on 2024-10-17 (0 days ago) InstallationMedia: Ubuntu 22.04 LTS "Jammy Jellyfish" - somerville-jammy-amd64-20220504-33 ProcEnviron: - TERM=xterm-256color - PATH=(custom, no user) - LANG=en_US.UTF-8 - SHELL=/bin/bash + TERM=xterm-256color + PATH=(custom, no user) + LANG=en_US.UTF-8 + SHELL=/bin/bash SourcePackage: linux-signed-hwe-6.8 UpgradeStatus: No upgrade log present (probably fresh install) -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/2084766 Title: Most Meteor Lake machines fail to boot into desktop after upgrading to the -48 kernel. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux-signed-hwe-6.8/+bug/2084766/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
