Public bug reported:
[Summary]
USB-A ports are not working after suspend. Usb sticks and usb hids can not be
detected.
[Steps to reproduce]
1. Suspend the system
2. Wait for 30 second.
3. Wake system up
4. plug in a usb stick or usb hid
[Expected result]
USB sticks or HID should be working.
[Actual result]
No response.
[Failure rate]
3/3
[Affected test cases]
com.canonical.certification::after-suspend-usb/storage-manual
[Checkbox job `com.canonical.certification::after-suspend-usb/storage-
manual` output]
stdout
------
--------- Testing insertion ---------
INSERT NOW
Timeout: 30 seconds
stderr
------
Traceback (most recent call last):
File "/snap/checkbox24/current/bin/checkbox-support-run_watcher", line 8, in
<module>
sys.exit(main())
^^^^^^
File
"/snap/checkbox24/current/lib/python3.12/site-packages/checkbox_support/scripts/run_watcher.py",
line 451, in main
mounted_partition = watcher.run_insertion()
^^^^^^^^^^^^^^^^^^^^^^^
File
"/snap/checkbox24/current/lib/python3.12/site-packages/checkbox_support/helpers/timeout.py",
line 144, in _f
return run_with_timeout(f, timeout_s, *args, **kwargs)
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
File
"/snap/checkbox24/current/lib/python3.12/site-packages/checkbox_support/helpers/timeout.py",
line 114, in run_with_timeout
raise TimeoutError("Task unable to finish in {}s".format(timeout_s))
TimeoutError: Task unable to finish in 30s
[Additional information]
CID: 202307-31886
SKU: DGX
system-manufacturer: NVIDIA
system-product-name: DGX Station A100 920-23487-2531-0R0
bios-version: L9.28C
CPU: AMD EPYC 7742 64-Core Processor (128x)
GPU: 01:00.0 3D controller [0302]: NVIDIA Corporation GA100 [A100 SXM4 80GB]
[10de:20b2] (rev a1)
46:00.0 VGA compatible controller [0300]: ASPEED Technology, Inc. ASPEED
Graphics Family [1a03:2000] (rev 41)
47:00.0 3D controller [0302]: NVIDIA Corporation GA100 [A100 SXM4 80GB]
[10de:20b2] (rev a1)
81:00.0 3D controller [0302]: NVIDIA Corporation GA100 [A100 SXM4 80GB]
[10de:20b2] (rev a1)
c1:00.0 VGA compatible controller [0300]: NVIDIA Corporation TU117GLM [Quadro
T1000 Mobile] [10de:1fb0] (rev a1)
c2:00.0 3D controller [0302]: NVIDIA Corporation GA100 [A100 SXM4 80GB]
[10de:20b2] (rev a1)
nvidia-driver: 550.90.07
nvidia-vbios: 92.00.38.00.01
kernel-version: 6.8.0-1015-nvidia
[Stage]
Issue reported and logs collected right after it happened
** Affects: ubuntu
Importance: Undecided
Status: New
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https://bugs.launchpad.net/bugs/2084760
Title:
[DGX] USB-A ports are not working after suspend
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