Public bug reported: Dear Canonical Support Team,
I am writing to report an issue I am experiencing with Ubuntu 24.04 using the GNOME desktop environment. After logging in, the system freezes and becomes unresponsive. Additionally, attempting to restart GNOME using the Alt+F2+R command causes the system to crash. Here are some details about my system: Ubuntu Version: 24.04 Desktop Environment: GNOME 46 Hardware Specifications: NVIDIA GeForce RTX 4060, Intel i5-14600K, 32gb ram on X11. Steps to reproduce the issue: 1. Boot the system and log in after suspend. 2. System freezes shortly after login. 3. Attempt to restart GNOME with Alt+F2+r. The system crashes. I have tried solutions that have already taken, such as updating the system, reinstalling Ubuntu, etc, but the issue persists. Please let me know if you need any additional information or logs to diagnose this problem. I look forward to your assistance in resolving this issue. Thank you for your support. ProblemType: Bug DistroRelease: Ubuntu 24.04 Package: gnome-shell 46.0-0ubuntu5.1 ProcVersionSignature: Ubuntu 6.8.0-39.39-generic 6.8.8 Uname: Linux 6.8.0-39-generic x86_64 NonfreeKernelModules: nvidia_modeset nvidia ApportVersion: 2.28.1-0ubuntu3 Architecture: amd64 CasperMD5CheckResult: pass CurrentDesktop: ubuntu:GNOME Date: Thu Jul 25 23:36:08 2024 DisplayManager: gdm3 InstallationDate: Installed on 2024-05-31 (56 days ago) InstallationMedia: Ubuntu 24.04 LTS "Noble Numbat" - Release amd64 (20240424) ProcEnviron: LANG=en_US.UTF-8 PATH=(custom, no user) SHELL=/bin/bash TERM=xterm-256color XDG_RUNTIME_DIR=<set> RelatedPackageVersions: mutter-common 46.0-1ubuntu9 SourcePackage: gnome-shell UpgradeStatus: No upgrade log present (probably fresh install) ** Affects: gnome-shell (Ubuntu) Importance: Undecided Status: New ** Tags: amd64 apport-bug noble third-party-packages -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/2074143 Title: Gnome 46 crash after log in, and when I restarted gnome alt+f2+r on x11 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/2074143/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs