Let's analyse why the app is frozen... To do that you will need to kill it while it's frozen:
killall -ABRT nautilus and then a new crash file is created in /var/crash/. Please then use the ubuntu-bug command to upload the crash file like: ubuntu-bug /var/crash/_usr_bin_nautilus.1000.crash If it doesn't tell you where the crash report went after that then have a look at https://errors.ubuntu.com/user/ID where ID is the content of file /var/lib/whoopsie/whoopsie-id on the machine. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/2058327 Title: Starting up Files app in external monitor freeze the entire monitor To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/nautilus/+bug/2058327/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
