I've been having this problem for a long while now.  Strangely enough, I
have a laptop that worked fine with my Exchange account, but my desktop
was utterly unusable.  For some I didn't think until now to compare the
settings between them.  It turns out that there was only one difference:
on the laptop I specified both domain and username, as in
domain.local/username.  On my desktop I was only using the username.  I
made the change on my desktop and it works great!

I don't know if this is the case for everyone, but it's probably worth
checking.

-- 
Evolution cannot connect to Exchange backend process
https://bugs.launchpad.net/bugs/34199
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