** Description changed: Hi there, I've had the recurring problem on multiple 64-bit Ubuntu installations on multiple Raspberry Pi 4B's [aarch64/arm64] where libreoffice crashes on startup -- this seems to be a persistent bug, as it has happened to me on 20.04 LTS (arm64) as well as more recently on 20.10 groovy (arm64), whether I've used the official APT packages or the LibreOffice Launchpad PPA's. I've tried looking around for the bug and for example, deleted the existing user config etc. -- to no avail. As for the window manager, I'm running on Xubuntu (Xfce/Xfwm4) and with the latest available upstream kernel (5.8.0.1020-raspi), although LibreOffice crashing on startup has been a persisting problem on my RPi4B Ubuntu installations for quite some time now, probably around a half a year or so. Every now and then, as the apt packages get updated, LibreOffice actually works (!), so that's kind of odd. Here's the error message I get (same crash applies for all other libreoffice executables that I've tried): $ libreoffice terminate called after throwing an instance of 'com::sun::star::uno::RuntimeException' Fatal exception: Signal 6 Stack: /usr/lib/libreoffice/program/libuno_sal.so.3(+0x3c850)[0xffffb3f50850] /usr/lib/libreoffice/program/libuno_sal.so.3(+0x3c9ec)[0xffffb3f509ec] linux-vdso.so.1(__kernel_rt_sigreturn+0x0)[0xffffb85805d8] /lib/aarch64-linux-gnu/libc.so.6(gsignal+0xdc)[0xffffb3d7ce9c] /lib/aarch64-linux-gnu/libc.so.6(abort+0xf4)[0xffffb3d6950c] /lib/aarch64-linux-gnu/libstdc++.so.6(_ZN9__gnu_cxx27__verbose_terminate_handlerEv+0x1a8)[0xffffb135f888] /lib/aarch64-linux-gnu/libstdc++.so.6(+0x9f1dc)[0xffffb135c1dc] /lib/aarch64-linux-gnu/libstdc++.so.6(+0x9f240)[0xffffb135c240] /lib/aarch64-linux-gnu/libstdc++.so.6(+0x9f534)[0xffffb135c534] /usr/lib/libreoffice/program/libmergedlo.so(+0x116b51c)[0xffffb50f251c] /usr/lib/libreoffice/program/libmergedlo.so(+0x116bbc4)[0xffffb50f2bc4] /usr/lib/libreoffice/program/libmergedlo.so(+0x116c228)[0xffffb50f3228] /usr/lib/libreoffice/program/libmergedlo.so(+0x116ccd4)[0xffffb50f3cd4] /usr/lib/libreoffice/program/libmergedlo.so(+0x11709fc)[0xffffb50f79fc] /usr/lib/libreoffice/program/libmergedlo.so(+0x2c4b6e0)[0xffffb6bd26e0] /usr/lib/libreoffice/program/libmergedlo.so(+0x2c4be68)[0xffffb6bd2e68] /usr/lib/libreoffice/program/libmergedlo.so(_ZN3utl10ConfigItemC2ERKN3rtl8OUStringE14ConfigItemMode+0x78)[0xffffb6bca33c] /usr/lib/libreoffice/program/libmergedlo.so(+0x2c905c8)[0xffffb6c175c8] /usr/lib/libreoffice/program/libmergedlo.so(_ZN19SvtSysLocaleOptionsC1Ev+0x124)[0xffffb6c18b54] /usr/lib/libreoffice/program/libmergedlo.so(+0x30956a4)[0xffffb701c6a4] /usr/lib/libreoffice/program/libvclplug_gtk3lo.so(+0xd8928)[0xffffad5e0928] /usr/lib/libreoffice/program/libvclplug_gtk3lo.so(+0xda1d4)[0xffffad5e21d4] /usr/lib/libreoffice/program/libvclplug_gtk3lo.so(+0xea218)[0xffffad5f2218] /usr/lib/libreoffice/program/libmergedlo.so(_Z7InitVCLv+0x4a0)[0xffffb7029d60] /usr/lib/libreoffice/program/libmergedlo.so(_Z10ImplSVMainv+0xf8)[0xffffb702b468] /usr/lib/libreoffice/program/libmergedlo.so(soffice_main+0x9c)[0xffffb5f66f3c] /usr/lib/libreoffice/program/soffice.bin(+0x8b4)[0xaaaad806e8b4] /lib/aarch64-linux-gnu/libc.so.6(__libc_start_main+0xe8)[0xffffb3d69878] /usr/lib/libreoffice/program/soffice.bin(+0x904)[0xaaaad806e904] ________ As for troubleshooting, I've been following i.e. these instructions for suggestions on how to try fixing the install [from: https://forum.openoffice.org/en/forum/viewtopic.php?f=16&t=53761 ]: 1. Made sure I don't have any existing OpenOffice packages installed (ran 'dpkg -l | grep openoffice'). 2. Deleted the entire configuration directory ("libreoffice/") under "~/.config/". 3. I still can't even run 'libreoffice --help' without getting the same error message as otherwise (although with 'libreoffice --help' it's much shorter): terminate called after throwing an instance of 'com::sun::star::uno::RuntimeException' ________ I've found references to this error message online i.e. at: 1. https://bugs.documentfoundation.org/show_bug.cgi?id=84006 ... where the bug report has been closed due to "insufficient data", after lingering around since at least 2014, and affecting i386/amd64 builds as well. 2. Way more in-depth talk on ArchLinux forums on this: https://bbs.archlinux.org/viewtopic.php?id=206869 ("This seems to be a java related error, but I have nothing java related installed.") <= I've tried some of the suggested solutions over there as well, such as setting the environment variable "SAL_USE_VCLPLUGIN=gen". I do have the libgtk2.0 libraries installed, so that doesn't apply as a - workaround either... + workaround either -- I've also tried removing libreoffice-related apt + packages altogether ('sudo apt-get remove libreoffice*') and + reinstalling, that hasn't helped out either. All help to resolve this is kindly appreciated!
** Description changed: Hi there, I've had the recurring problem on multiple 64-bit Ubuntu installations on multiple Raspberry Pi 4B's [aarch64/arm64] where libreoffice crashes on startup -- this seems to be a persistent bug, as it has happened to me on 20.04 LTS (arm64) as well as more recently on 20.10 groovy (arm64), whether I've used the official APT packages or the LibreOffice Launchpad PPA's. I've tried looking around for the bug and for example, deleted the existing user config etc. -- to no avail. As for the window manager, I'm running on Xubuntu (Xfce/Xfwm4) and with the latest available upstream kernel (5.8.0.1020-raspi), although LibreOffice crashing on startup has been a persisting problem on my RPi4B Ubuntu installations for quite some time now, probably around a half a year or so. Every now and then, as the apt packages get updated, LibreOffice actually works (!), so that's kind of odd. Here's the error message I get (same crash applies for all other libreoffice executables that I've tried): $ libreoffice terminate called after throwing an instance of 'com::sun::star::uno::RuntimeException' Fatal exception: Signal 6 Stack: /usr/lib/libreoffice/program/libuno_sal.so.3(+0x3c850)[0xffffb3f50850] /usr/lib/libreoffice/program/libuno_sal.so.3(+0x3c9ec)[0xffffb3f509ec] linux-vdso.so.1(__kernel_rt_sigreturn+0x0)[0xffffb85805d8] /lib/aarch64-linux-gnu/libc.so.6(gsignal+0xdc)[0xffffb3d7ce9c] /lib/aarch64-linux-gnu/libc.so.6(abort+0xf4)[0xffffb3d6950c] /lib/aarch64-linux-gnu/libstdc++.so.6(_ZN9__gnu_cxx27__verbose_terminate_handlerEv+0x1a8)[0xffffb135f888] /lib/aarch64-linux-gnu/libstdc++.so.6(+0x9f1dc)[0xffffb135c1dc] /lib/aarch64-linux-gnu/libstdc++.so.6(+0x9f240)[0xffffb135c240] /lib/aarch64-linux-gnu/libstdc++.so.6(+0x9f534)[0xffffb135c534] /usr/lib/libreoffice/program/libmergedlo.so(+0x116b51c)[0xffffb50f251c] /usr/lib/libreoffice/program/libmergedlo.so(+0x116bbc4)[0xffffb50f2bc4] /usr/lib/libreoffice/program/libmergedlo.so(+0x116c228)[0xffffb50f3228] /usr/lib/libreoffice/program/libmergedlo.so(+0x116ccd4)[0xffffb50f3cd4] /usr/lib/libreoffice/program/libmergedlo.so(+0x11709fc)[0xffffb50f79fc] /usr/lib/libreoffice/program/libmergedlo.so(+0x2c4b6e0)[0xffffb6bd26e0] /usr/lib/libreoffice/program/libmergedlo.so(+0x2c4be68)[0xffffb6bd2e68] /usr/lib/libreoffice/program/libmergedlo.so(_ZN3utl10ConfigItemC2ERKN3rtl8OUStringE14ConfigItemMode+0x78)[0xffffb6bca33c] /usr/lib/libreoffice/program/libmergedlo.so(+0x2c905c8)[0xffffb6c175c8] /usr/lib/libreoffice/program/libmergedlo.so(_ZN19SvtSysLocaleOptionsC1Ev+0x124)[0xffffb6c18b54] /usr/lib/libreoffice/program/libmergedlo.so(+0x30956a4)[0xffffb701c6a4] /usr/lib/libreoffice/program/libvclplug_gtk3lo.so(+0xd8928)[0xffffad5e0928] /usr/lib/libreoffice/program/libvclplug_gtk3lo.so(+0xda1d4)[0xffffad5e21d4] /usr/lib/libreoffice/program/libvclplug_gtk3lo.so(+0xea218)[0xffffad5f2218] /usr/lib/libreoffice/program/libmergedlo.so(_Z7InitVCLv+0x4a0)[0xffffb7029d60] /usr/lib/libreoffice/program/libmergedlo.so(_Z10ImplSVMainv+0xf8)[0xffffb702b468] /usr/lib/libreoffice/program/libmergedlo.so(soffice_main+0x9c)[0xffffb5f66f3c] /usr/lib/libreoffice/program/soffice.bin(+0x8b4)[0xaaaad806e8b4] /lib/aarch64-linux-gnu/libc.so.6(__libc_start_main+0xe8)[0xffffb3d69878] /usr/lib/libreoffice/program/soffice.bin(+0x904)[0xaaaad806e904] ________ As for troubleshooting, I've been following i.e. these instructions for suggestions on how to try fixing the install [from: https://forum.openoffice.org/en/forum/viewtopic.php?f=16&t=53761 ]: 1. Made sure I don't have any existing OpenOffice packages installed (ran 'dpkg -l | grep openoffice'). 2. Deleted the entire configuration directory ("libreoffice/") under "~/.config/". 3. I still can't even run 'libreoffice --help' without getting the same error message as otherwise (although with 'libreoffice --help' it's much shorter): terminate called after throwing an instance of 'com::sun::star::uno::RuntimeException' ________ I've found references to this error message online i.e. at: 1. https://bugs.documentfoundation.org/show_bug.cgi?id=84006 ... where the bug report has been closed due to "insufficient data", after lingering around since at least 2014, and affecting i386/amd64 builds as well. 2. Way more in-depth talk on ArchLinux forums on this: https://bbs.archlinux.org/viewtopic.php?id=206869 ("This seems to be a java related error, but I have nothing java related installed.") <= I've tried some of the suggested solutions over there as well, such as setting the environment variable "SAL_USE_VCLPLUGIN=gen". I do have the libgtk2.0 libraries installed, so that doesn't apply as a workaround either -- I've also tried removing libreoffice-related apt packages altogether ('sudo apt-get remove libreoffice*') and reinstalling, that hasn't helped out either. + The runtime exception seems to be related to the UNO API, as described in LibreOffice's documentation: + https://api.libreoffice.org/docs/idl/ref/RuntimeException_8idl.html + All help to resolve this is kindly appreciated! -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1922112 Title: libreoffice (var. versions under v.7.x) on arm64, terminate called after throwing an instance of 'com::sun::star::uno::RuntimeException' \ Fatal exception: Signal 6 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/libreoffice/+bug/1922112/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
