apport information

** Tags added: apport-collected

** Description changed:

  This device works flawlessly on Windows XP with native driver, both as a
  physical machine or inside a VM. It appears on XP's device management as
  "USB 2.0" name.
  
  On Ubuntu, Shorting pins 2 and 3 of DB9 connector does not give back
  characters sent (no echo), nor typed strings are sent to other RS232
  devices, despite of communication settings. Characters from remote
  devices are correctly received. Using a null modem cable to other RS232
  terminal shows that the local terminal receives, but does not transmit.
  
  Its worth to mention: passing through the device to a guest virtual
  machine (KVM) running Windows XP makes it work correctly with XP driver
  inside the guest OS. Bringing back the device stops transmitting. Only
  receive works.
  
  Tested with the version below:
  NAME="Ubuntu"
  VERSION="20.04.2 LTS (Focal Fossa)"
  ID=ubuntu
  ID_LIKE=debian
  PRETTY_NAME="Ubuntu 20.04.2 LTS"
  VERSION_ID="20.04"
  HOME_URL="https://www.ubuntu.com/";
  SUPPORT_URL="https://help.ubuntu.com/";
  BUG_REPORT_URL="https://bugs.launchpad.net/ubuntu/";
  
PRIVACY_POLICY_URL="https://www.ubuntu.com/legal/terms-and-policies/privacy-policy";
  VERSION_CODENAME=focal
  UBUNTU_CODENAME=focal
  
  Kernel:
  Linux host 5.4.0-66-generic #74-Ubuntu SMP Wed Jan 27 22:54:38 UTC 2021 
x86_64 x86_64 x86_64 GNU/Linux
  
  Device ID:
  ID 4348:5523 WinChipHead USB->RS 232 adapter with Prolifec PL 2303 chipset
  
  Modinfo:
  filename:       
/lib/modules/5.4.0-66-generic/kernel/drivers/usb/serial/ch341.ko
  license:        GPL v2
  srcversion:     8F5F64E72BDA4E76E6F4F4D
  alias:          usb:v4348p5523d*dc*dsc*dp*ic*isc*ip*in*
  alias:          usb:v1A86p7523d*dc*dsc*dp*ic*isc*ip*in*
  alias:          usb:v1A86p7522d*dc*dsc*dp*ic*isc*ip*in*
  alias:          usb:v1A86p5523d*dc*dsc*dp*ic*isc*ip*in*
  alias:          usb:v1A86p5512d*dc*dsc*dp*ic*isc*ip*in*
  depends:        usbserial
  retpoline:      Y
  intree:         Y
  name:           ch341
  vermagic:       5.4.0-66-generic SMP mod_unload
  sig_id:         PKCS#7
  signer:         Build time autogenerated kernel key
  sig_key:        1E:07:0D:94:23:77:98:99:05:31:F3:76:E8:6B:76:12:7C:83:9E:05
  sig_hashalgo:   sha512
  signature:      50:CE:79:92:87:EA:82:77:A9:25:A3:B7:F2:B3:ED:63:FE:85:EB:61:
                  7A:31:C5:9E:E5:78:E5:44:C6:FE:5D:74:4A:60:B6:0A:94:3F:C3:70:
                  0B:6D:27:A6:89:F7:D2:AC:8E:71:AC:0D:AF:5D:3A:19:07:18:F9:7C:
                  B8:3C:47:DF:18:4D:13:C9:F8:45:AC:81:19:B0:DE:57:16:1A:F5:C6:
                  AC:41:7E:E7:F2:6D:29:9C:14:A3:04:F8:9B:DF:8D:2E:9F:34:44:18:
                  A8:FF:C6:A4:AF:04:86:D5:6D:F2:4C:AD:D2:65:4C:63:0F:C1:82:E3:
                  28:20:F2:D4:80:86:1A:67:1D:A2:56:18:87:E2:AB:40:E6:6A:48:E5:
                  D7:D2:6F:6F:DB:05:20:B2:76:81:5C:0C:36:02:37:E9:A2:08:4E:53:
                  5E:9C:18:03:50:11:2D:E4:62:74:6E:CB:42:67:25:22:0C:F6:55:D8:
                  6F:E3:5A:15:AC:10:B7:F2:B7:C9:20:6C:19:ED:CC:7D:CC:CB:48:3B:
                  B0:5E:E3:ED:05:DF:DF:65:FF:19:AD:76:6E:40:D2:0B:F0:11:65:D5:
                  92:7D:C9:3A:32:BE:A8:13:CE:C1:DE:D9:73:0F:0A:0B:8A:08:55:2E:
                  41:9D:B9:9A:AD:EC:4C:7D:98:3A:52:38:DF:78:DE:33:F1:14:A2:1B:
                  AC:93:FD:30:76:A5:7C:AF:13:16:B8:5E:0B:73:A7:1F:20:E4:54:44:
                  07:A2:11:7F:D7:0E:B3:1C:A9:AA:73:76:0E:89:E0:D5:74:39:66:2F:
                  E8:14:93:EC:7A:B2:23:E0:CC:77:9F:CD:D9:99:CB:B0:14:21:1C:1F:
                  0C:E9:30:B8:C3:55:8F:49:FC:88:5D:EF:20:B9:0E:F2:88:28:5A:93:
                  08:4D:2B:76:64:85:D1:E0:1C:9C:4B:86:2C:DB:65:F6:D8:23:A0:8D:
                  1B:22:74:0C:B9:41:9E:57:5A:67:4C:CC:1F:E2:43:5F:C2:21:82:E6:
                  D4:C1:66:6F:30:54:27:2E:1D:22:8C:65:7F:93:C8:1D:C0:51:F0:7D:
                  7A:96:3A:3B:3D:C4:6E:69:DF:83:8A:85:0D:35:15:F9:5E:89:0F:D5:
                  9E:6F:A1:5F:39:CE:2A:88:57:97:DF:42:5C:70:12:4E:91:9E:1A:92:
                  49:99:C3:7B:38:12:B0:3A:D0:92:38:45:C7:74:3C:66:0F:A1:9C:C2:
                  9F:DC:A2:1B:DF:20:BB:F5:A5:F0:10:D6:6F:4F:C1:90:00:C3:F9:D8:
                  42:96:D2:28:FD:DE:21:33:6C:F4:7F:18:B2:ED:F9:A6:A4:4A:A5:4F:
                  26:7C:C0:F7:8B:A9:B3:2F:5A:5B:E2:B8
  
  Demsg entries:
  usb 4-3: new full-speed USB device number 6 using ohci-pci
  usb 4-3: New USB device found, idVendor=4348, idProduct=5523, bcdDevice= 2.50
  usb 4-3: New USB device strings: Mfr=0, Product=0, SerialNumber=0
  ch341 4-3:1.0: ch341-uart converter detected
  usb 4-3: ch341-uart converter now attached to ttyUSB0
+ --- 
+ ProblemType: Bug
+ ApportVersion: 2.20.11-0ubuntu27.16
+ Architecture: amd64
+ AudioDevicesInUse:
+  USER        PID ACCESS COMMAND
+  /dev/snd/controlC1:  luzemario   1370 F.... pulseaudio
+  /dev/snd/controlC0:  luzemario   1370 F.... pulseaudio
+ CasperMD5CheckResult: skip
+ CurrentDesktop: KDE
+ DistroRelease: Ubuntu 20.04
+ InstallationDate: Installed on 2021-01-23 (50 days ago)
+ InstallationMedia: Kubuntu 20.04.1 LTS "Focal Fossa" - Release amd64 
(20200731)
+ MachineType: System manufacturer System Product Name
+ NonfreeKernelModules: nvidia_modeset nvidia
+ Package: linux (not installed)
+ ProcFB: 0 VESA VGA
+ ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-66-generic 
root=UUID=68929bb0-3af4-4634-8d5b-c2846910c077 ro locale=pt_BR quiet splash 
vt.handoff=7
+ ProcVersionSignature: Ubuntu 5.4.0-66.74-generic 5.4.86
+ RelatedPackageVersions:
+  linux-restricted-modules-5.4.0-66-generic N/A
+  linux-backports-modules-5.4.0-66-generic  N/A
+  linux-firmware                            1.187.10
+ RfKill:
+  
+ Tags:  focal
+ Uname: Linux 5.4.0-66-generic x86_64
+ UpgradeStatus: No upgrade log present (probably fresh install)
+ UserGroups: adm cdrom dip libvirt lpadmin lxd plugdev sambashare sudo
+ _MarkForUpload: True
+ dmi.bios.date: 11/18/2016
+ dmi.bios.vendor: American Megatrends Inc.
+ dmi.bios.version: 0502
+ dmi.board.asset.tag: To Be Filled By O.E.M.
+ dmi.board.name: M5A78L-M PLUS/USB3
+ dmi.board.vendor: ASUSTeK Computer INC.
+ dmi.board.version: Rev X.0x
+ dmi.chassis.asset.tag: Asset-1234567890
+ dmi.chassis.type: 3
+ dmi.chassis.vendor: Chassis Manufacture
+ dmi.chassis.version: Chassis Version
+ dmi.modalias: 
dmi:bvnAmericanMegatrendsInc.:bvr0502:bd11/18/2016:svnSystemmanufacturer:pnSystemProductName:pvrSystemVersion:rvnASUSTeKComputerINC.:rnM5A78L-MPLUS/USB3:rvrRevX.0x:cvnChassisManufacture:ct3:cvrChassisVersion:
+ dmi.product.family: To Be Filled By O.E.M.
+ dmi.product.name: System Product Name
+ dmi.product.sku: To Be Filled By O.E.M.
+ dmi.product.version: System Version
+ dmi.sys.vendor: System manufacturer

** Attachment added: "AlsaInfo.txt"
   
https://bugs.launchpad.net/bugs/1919051/+attachment/5476736/+files/AlsaInfo.txt

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https://bugs.launchpad.net/bugs/1919051

Title:
  ch341 USB-Serial converter only receives, does not send

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