Public bug reported:
alsa force-reload + reboot helps, but only temporarily (similar to Bug
#1874689)
Unplugging and plugging in the headphones again results in losing the
sound.
During the time I was reporting the bug, the sound was OK. I unplugged
and plugged the headphones in -> no sound. Quite surprisingly, when I
finished the bug reporting, the sound was back.
Using Ubuntu 20.04 LTS. I have quite a new desktop, so some newer
hardware may be responsible for the issues
ProblemType: Bug
DistroRelease: Ubuntu 20.04
Package: alsa-base 1.0.25+dfsg-0ubuntu5
ProcVersionSignature: Ubuntu 5.8.0-38.43~20.04.1-generic 5.8.18
Uname: Linux 5.8.0-38-generic x86_64
NonfreeKernelModules: nvidia_modeset nvidia
ApportVersion: 2.20.11-0ubuntu27.14
Architecture: amd64
CasperMD5CheckResult: skip
CurrentDesktop: ubuntu:GNOME
Date: Thu Jan 21 17:20:23 2021
InstallationDate: Installed on 2020-07-02 (203 days ago)
InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423)
PackageArchitecture: all
SourcePackage: alsa-driver
Symptom: audio
Symptom_Card: Starship/Matisse HD Audio Controller - HD-Audio Generic
Symptom_Jack: Green Headphone Out, Front
Symptom_PulseAudioLog:
led 21 10:23:45 majkl-X570-UD dbus-daemon[1082]: [system] Activating via
systemd: service name='org.freedesktop.RealtimeKit1'
unit='rtkit-daemon.service' requested by ':1.30' (uid=125 pid=1276
comm="/usr/bin/pulseaudio --daemonize=no --log-target=jo" label="unconfined")
led 21 10:23:46 majkl-X570-UD dbus-daemon[1082]: [system] Activating via
systemd: service name='org.bluez' unit='dbus-org.bluez.service' requested by
':1.37' (uid=125 pid=1276 comm="/usr/bin/pulseaudio --daemonize=no
--log-target=jo" label="unconfined")
Symptom_Type: Sound works for a while, then breaks
Title: [X570 UD, Realtek ALC887-VD, Green Headphone Out, Front] fails after a
while
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 06/16/2020
dmi.bios.release: 5.17
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: F20a
dmi.board.asset.tag: Default string
dmi.board.name: X570 UD
dmi.board.vendor: Gigabyte Technology Co., Ltd.
dmi.board.version: x.x
dmi.chassis.asset.tag: Default string
dmi.chassis.type: 3
dmi.chassis.vendor: Default string
dmi.chassis.version: Default string
dmi.modalias:
dmi:bvnAmericanMegatrendsInc.:bvrF20a:bd06/16/2020:br5.17:svnGigabyteTechnologyCo.,Ltd.:pnX570UD:pvrDefaultstring:rvnGigabyteTechnologyCo.,Ltd.:rnX570UD:rvrx.x:cvnDefaultstring:ct3:cvrDefaultstring:
dmi.product.family: X570 MB
dmi.product.name: X570 UD
dmi.product.sku: Default string
dmi.product.version: Default string
dmi.sys.vendor: Gigabyte Technology Co., Ltd.
** Affects: alsa-driver (Ubuntu)
Importance: Undecided
Status: New
** Tags: amd64 apport-bug focal
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https://bugs.launchpad.net/bugs/1912659
Title:
[X570 UD, Realtek ALC887-VD, Green Headphone Out, Front] losing the
sound
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