Public bug reported:
I have a HyperX Cloud II USB headset I've been using with Kubuntu 20.04
for a good while, and usually it works fine. Sometimes though, the
microphone stops working, and I cannot for the life of me figure why.
Pulling out the USB and putting it into another computer, also with
Kubuntu 20.04, makes it work there but doing the reverse again doesn't
help.
I've tried different USB ports, checking it's not muted with the
hardware button, checked alsamixer, pavucontrol and everything I can
think of. Restarting does not help either. But then, after a few days,
it tends to start working again, without me having any idea why. It
kinda drives me nuts and I don't even know how to debug it properly,
since it happens seemingly at random and it fixes itself at random.
Maybe there's some kind of firmware issue? How would I potentially find
out?
ProblemType: Bug
DistroRelease: Ubuntu 20.04
Package: ubiquity (not installed)
ProcVersionSignature: Ubuntu 5.4.0-58.64-lowlatency 5.4.73
Uname: Linux 5.4.0-58-lowlatency x86_64
NonfreeKernelModules: nvidia_modeset nvidia
ApportVersion: 2.20.11-0ubuntu27.14
Architecture: amd64
CasperMD5CheckResult: skip
CurrentDesktop: KDE
Date: Tue Dec 29 08:41:11 2020
InstallCmdLine: file=/cdrom/preseed/kubuntu.seed maybe-ubiquity
initrd=/casper/initrd quiet splash --- maybe-ubiquity
InstallationDate: Installed on 2020-05-19 (224 days ago)
InstallationMedia: Kubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423)
SourcePackage: ubiquity
Symptom: installer
UpgradeStatus: No upgrade log present (probably fresh install)
** Affects: ubiquity (Ubuntu)
Importance: Undecided
Status: New
** Tags: amd64 apport-bug focal ubiquity-20.04.15
** Attachment added: "syslog"
https://bugs.launchpad.net/bugs/1909538/+attachment/5447567/+files/syslog
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https://bugs.launchpad.net/bugs/1909538
Title:
HyperX Cloud II USB headset mic randomly stops working
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