Public bug reported:
Hey guys,
I have a laptop Diginnos Note Critea DX4 (japanese brand) and after
installing Ubuntu for the first time (after formating it of course), my
touchpad is not detected at all. Here is attached the result of the cat
/proc/bus/input/devices command.
Thx
** Affects: linux (Ubuntu)
Importance: Undecided
Status: New
** Tags: amd64 apport-bug focal
** Attachment added: "devices"
https://bugs.launchpad.net/bugs/1906983/+attachment/5441431/+files/devices
** Attachment removed: "WifiSyslog.txt"
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1906983/+attachment/5441449/+files/WifiSyslog.txt
** Attachment removed: "UdevDb.txt"
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1906983/+attachment/5441448/+files/UdevDb.txt
** Attachment removed: "RfKill.txt"
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1906983/+attachment/5441447/+files/RfKill.txt
** Attachment removed: "PulseList.txt"
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1906983/+attachment/5441446/+files/PulseList.txt
** Attachment removed: "AlsaInfo.txt"
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1906983/+attachment/5441432/+files/AlsaInfo.txt
** Attachment removed: "CRDA.txt"
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1906983/+attachment/5441433/+files/CRDA.txt
** Attachment removed: "CurrentDmesg.txt"
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1906983/+attachment/5441434/+files/CurrentDmesg.txt
** Attachment removed: "Dependencies.txt"
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1906983/+attachment/5441435/+files/Dependencies.txt
** Attachment removed: "IwConfig.txt"
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1906983/+attachment/5441436/+files/IwConfig.txt
** Attachment removed: "ProcModules.txt"
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1906983/+attachment/5441445/+files/ProcModules.txt
** Attachment removed: "Lsusb.txt"
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1906983/+attachment/5441439/+files/Lsusb.txt
** Attachment removed: "Lspci.txt"
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1906983/+attachment/5441437/+files/Lspci.txt
** Attachment removed: "ProcCpuinfoMinimal.txt"
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1906983/+attachment/5441443/+files/ProcCpuinfoMinimal.txt
** Attachment removed: "Lsusb-t.txt"
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1906983/+attachment/5441440/+files/Lsusb-t.txt
** Attachment removed: "Lsusb-v.txt"
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1906983/+attachment/5441441/+files/Lsusb-v.txt
** Attachment removed: "ProcCpuinfo.txt"
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1906983/+attachment/5441442/+files/ProcCpuinfo.txt
** Attachment removed: "Lspci-vt.txt"
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1906983/+attachment/5441438/+files/Lspci-vt.txt
** Attachment removed: "ProcInterrupts.txt"
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1906983/+attachment/5441444/+files/ProcInterrupts.txt
** Description changed:
Hey guys,
I have a laptop Diginnos Note Critea DX4 (japanese brand) and after
installing Ubuntu for the first time (after formating it of course), my
touchpad is not detected at all. Here is attached the result of the cat
/proc/bus/input/devices command.
Thx
-
- ProblemType: Bug
- DistroRelease: Ubuntu 20.04
- Package: linux-image-5.4.0-56-generic 5.4.0-56.62
- ProcVersionSignature: Ubuntu 5.4.0-56.62-generic 5.4.73
- Uname: Linux 5.4.0-56-generic x86_64
- ApportVersion: 2.20.11-0ubuntu27.4
- Architecture: amd64
- AudioDevicesInUse:
- USER PID ACCESS COMMAND
- /dev/snd/controlC1: ayoub 1551 F.... pulseaudio
- /dev/snd/controlC0: ayoub 1551 F.... pulseaudio
- CasperMD5CheckResult: skip
- CurrentDesktop: ubuntu:GNOME
- Date: Sun Dec 6 15:32:39 2020
- InstallationDate: Installed on 2020-12-06 (0 days ago)
- InstallationMedia: Ubuntu 20.04.1 LTS "Focal Fossa" - Release amd64 (20200731)
- MachineType: Thirdwave Diginnos
- ProcEnviron:
- TERM=xterm-256color
- PATH=(custom, no user)
- XDG_RUNTIME_DIR=<set>
- LANG=fr_FR.UTF-8
- SHELL=/bin/bash
- ProcFB: 0 i915drmfb
- ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-56-generic
root=UUID=237aa8ca-6256-49e6-b5c8-139a005136b1 ro quiet splash vt.handoff=7
- RelatedPackageVersions:
- linux-restricted-modules-5.4.0-56-generic N/A
- linux-backports-modules-5.4.0-56-generic N/A
- linux-firmware 1.187.2
- SourcePackage: linux
- UpgradeStatus: No upgrade log present (probably fresh install)
- dmi.bios.date: 03/18/2014
- dmi.bios.vendor: American Megatrends Inc.
- dmi.bios.version: C15B.616
- dmi.board.asset.tag: ATN12345678901234567
- dmi.board.name: C15B
- dmi.board.vendor: Thirdwave
- dmi.board.version: 1.0
- dmi.chassis.asset.tag: To Be Filled By O.E.M.
- dmi.chassis.type: 3
- dmi.chassis.vendor: Thirdwave
- dmi.chassis.version: To Be Filled By O.E.M.
- dmi.modalias:
dmi:bvnAmericanMegatrendsInc.:bvrC15B.616:bd03/18/2014:svnThirdwave:pnDiginnos:pvr1.0:rvnThirdwave:rnC15B:rvr1.0:cvnThirdwave:ct3:cvrToBeFilledByO.E.M.:
- dmi.product.family: PEGA Family
- dmi.product.name: Diginnos
- dmi.product.sku: 0
- dmi.product.version: 1.0
- dmi.sys.vendor: Thirdwave
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https://bugs.launchpad.net/bugs/1906983
Title:
Touchpad not detected
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