I am on an ASUS X555BP initially Windows 8 then update for Windows 10. Following a modification by myself on the graphics card (update) there was an incompatibility so I went on Ubuntu 20.04.1 LTS by usb key . I am in 64 bits under gnome 3.36.3. No problem to play a video etc except that the sound does not come out. In the terminal I have already uninstalled and reinstalled Pulse Audio, Alsa etc. It is able to give me the name of my graphics card when I query it through sudo lspci A9-9420 radeon r5, 5 compute cores 2c + 3g × 2 but no card is detected when I type aplay -l. Normally the operating system automatically installs drivers compatible with my graphics card so I don't know what to do. According to apt-cache I am using apt 2.0.2ubuntu0.1 (amd64) and I have also struggle with my computer's load detection. It accepts to be in charge once in ten which did not happen before. My computer was checked by a computer scientist, I have no hard drive or motherboard problem.
** Summary changed: - Carte son non detectée pourtant vu dans le terminal (son sortie fictive) + Sound card not detected yet seen in the terminal (fictitious output sound) ** Description changed: Je suis sur un ASUS X555BP initialement Windows 8 puis maj pour windows 10. Suite à une modification de ma part sur la carte graphique (maj) il y a eut une incompatibilité donc j'ai du passé sur Ubuntu 20.04.1 LTS par clé usb. Je suis en 64 bits sous gnome 3.36.3. Aucun problème pour lire une vidéo etc si ce n'est que le son ne sort pas. Dans le terminal j'ai déjà désintallé et réinstallé Pulse Audio. Il est capable de me sortir le nom de ma carte graphique quand je l'interroge par sudo lspci A9-9420 radeon r5, 5 compute cores 2c+3g × 2 mais aucune carte n'est détecté quand je tape aplay -l. Normalement le système d'exploitation installe automatiquement des drivers compatibles avec ma carte graphique donc je ne sais pas quoi faire. D'après apt-cache j'use apt 2.0.2ubuntu0.1 (amd64). + Oh et j'ai aussi un problème de detection de mise en charge de ma batterie d'ordinateur, je ne sais pas si c'est lié. Cependant cela n'arrivait pas avant. Un informaticien a déjà regardé mon oridinateur, je n'ai pas de problème de disque dur ou de carte mère. + + I am on an ASUS X555BP initially Windows 8 then update for Windows 10. Following a modification by myself on the graphics card (update) there was an incompatibility so I went on Ubuntu 20.04.1 LTS by usb key . I am in 64 bits under gnome 3.36.3. No problem to play a video etc except that the sound does not come out. In the terminal I have already uninstalled and reinstalled Pulse Audio, Alsa etc. It is able to give me the name of my graphics card when I query it through sudo lspci A9-9420 radeon r5, 5 compute cores 2c + 3g × 2 but no card is detected when I type aplay -l. + Normally the operating system automatically installs drivers compatible with my graphics card so I don't know what to do. According to apt-cache I am using apt 2.0.2ubuntu0.1 (amd64) and I have also struggle with my computer's load detection. It accepts to be in charge once in ten which did not happen before. My computer was checked by a computer scientist, I have no hard drive or motherboard problem. ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: alsa-base 1.0.25+dfsg-0ubuntu5 ProcVersionSignature: Ubuntu 5.4.0-52.57-generic 5.4.65 Uname: Linux 5.4.0-52-generic x86_64 ApportVersion: 2.20.11-0ubuntu27.10 Architecture: amd64 AudioDevicesInUse: Error: command ['fuser', '-v', '/dev/snd/seq', '/dev/snd/timer'] failed with exit code 1: CasperMD5CheckResult: skip CurrentDesktop: ubuntu:GNOME Date: Sun Nov 1 13:52:11 2020 InstallationDate: Installed on 2020-10-13 (18 days ago) InstallationMedia: Ubuntu 20.04.1 LTS "Focal Fossa" - Release amd64 (20200731) PackageArchitecture: all ProcEnviron: - PATH=(custom, no user) - XDG_RUNTIME_DIR=<set> - LANG=fr_FR.UTF-8 - SHELL=/bin/bash + PATH=(custom, no user) + XDG_RUNTIME_DIR=<set> + LANG=fr_FR.UTF-8 + SHELL=/bin/bash SourcePackage: alsa-driver Symptom: audio Title: PCI/internal sound card not detected UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 05/13/2019 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: X555BP.326 dmi.board.asset.tag: ATN12345678901234567 dmi.board.name: X555BP dmi.board.vendor: ASUSTeK COMPUTER INC. dmi.board.version: 1.0 dmi.chassis.asset.tag: ATN12345678901234567 dmi.chassis.type: 10 dmi.chassis.vendor: ASUSTeK COMPUTER INC. dmi.chassis.version: 1.0 dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrX555BP.326:bd05/13/2019:svnASUSTeKCOMPUTERINC.:pnX555BP:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnX555BP:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0: dmi.product.family: X dmi.product.name: X555BP dmi.product.version: 1.0 dmi.sys.vendor: ASUSTeK COMPUTER INC. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1902432 Title: Sound card not detected yet seen in the terminal (fictitious output sound) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1902432/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
