Public bug reported:
launching thunderbird opens a small browser window displaying the
following error:
XML Parsing Error: undefined entity
Location: chrome://messenger/content/messenger.xhtml
Line Number 905, Column 3:
<key id="openLightningKey"
--^
when launched from the command line, the following errors appear:
[calBackendLoader] Using Thunderbird's libical backend
Extension error: Error while loading
'jar:file:///usr/lib/thunderbird/extensions/messagingm...@mozilla.com.xpi!/manifest.json'
(NS_ERROR_FILE_NOT_FOUND) resource://gre/modules/Extension.jsm:570 ::
readJSON/</<@resource://gre/modules/Extension.jsm:570:20
onStopRequest@resource://gre/modules/NetUtil.jsm:128:18
Extension error: Error while loading
'jar:file:///usr/lib/thunderbird/omni.ja!/chrome/messenger/search-extensions/twitter/manifest.json'
(NS_ERROR_FILE_NOT_FOUND) resource://gre/modules/Extension.jsm:570 ::
readJSON/</<@resource://gre/modules/Extension.jsm:570:20
onStopRequest@resource://gre/modules/NetUtil.jsm:128:18
from desktop GUI it is possible to launch "Compose new message" or "Contacts"
window,
then in "Help" menu select "Restart with add-ons disabled", then the normal
mail/calendar
window opens and functions normally
cheers
ProblemType: Bug
DistroRelease: Ubuntu 20.10
Package: thunderbird 1:78.3.2+build1-0ubuntu1
ProcVersionSignature: Ubuntu 5.8.0-25.26-generic 5.8.14
Uname: Linux 5.8.0-25-generic x86_64
AddonCompatCheckDisabled: False
ApportVersion: 2.20.11-0ubuntu50
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: frankland 7570 F.... pulseaudio
/dev/snd/controlC1: frankland 7570 F.... pulseaudio
BuildID: 20201006011220
CasperMD5CheckResult: skip
Channel: Unavailable
CurrentDesktop: ubuntu:GNOME
Date: Wed Oct 28 10:05:04 2020
Extensions: extensions.sqlite corrupt or missing
ForcedLayersAccel: False
IfupdownConfig:
# interfaces(5) file used by ifup(8) and ifdown(8)
auto lo
iface lo inet loopback
IncompatibleExtensions: Unavailable (corrupt or non-existant compatibility.ini
or extensions.sqlite)
InstallationDate: Installed on 2018-03-28 (945 days ago)
InstallationMedia: Ubuntu 17.10 "Artful Aardvark" - Release amd64 (20180105.1)
IpRoute:
default via 193.48.109.1 dev enx9cebe86f11b0 proto dhcp metric 100
default via 193.48.109.1 dev wlp1s0 proto dhcp metric 600
169.254.0.0/16 dev enx9cebe86f11b0 scope link metric 1000
193.48.109.0/24 dev enx9cebe86f11b0 proto kernel scope link src 193.48.109.26
metric 100
193.48.109.0/24 dev wlp1s0 proto kernel scope link src 193.48.109.26 metric 600
Locales: extensions.sqlite corrupt or missing
PrefErrors: Unexpected character ',' before close parenthesis @
/usr/lib/thunderbird/omni.ja:greprefs.js:732
PrefSources: prefs.js
Profiles: Profile0 (Default) - LastVersion=78.3.2/20201006011220 (In use)
RunningIncompatibleAddons: False
SourcePackage: thunderbird
Themes: extensions.sqlite corrupt or missing
UpgradeStatus: Upgraded to groovy on 2020-10-23 (4 days ago)
dmi.bios.date: 01/07/2020
dmi.bios.release: 1.17
dmi.bios.vendor: Dell Inc.
dmi.bios.version: 1.17.1
dmi.board.name: 0DW6V0
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 10
dmi.chassis.vendor: Dell Inc.
dmi.modalias:
dmi:bvnDellInc.:bvr1.17.1:bd01/07/2020:br1.17:svnDellInc.:pnLatitude5580:pvr:rvnDellInc.:rn0DW6V0:rvrA00:cvnDellInc.:ct10:cvr:
dmi.product.family: Latitude
dmi.product.name: Latitude 5580
dmi.product.sku: 07D1
dmi.sys.vendor: Dell Inc.
** Affects: thunderbird (Ubuntu)
Importance: Undecided
Status: New
** Tags: amd64 apport-bug groovy
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https://bugs.launchpad.net/bugs/1901829
Title:
thunderbird fails to open, xml parse error
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