** Description changed: - Find the update log attached (dpkg.log) + # What happened: + + - Upgraded packages using: sudo apt-get update && sudo apt-get dist- + upgrade + + - Following packages were installed: + pulseaudio-utils:amd64 1:8.0-0ubuntu3.12 1:8.0-0ubuntu3.14 + pulseaudio-module-x11:amd64 1:8.0-0ubuntu3.12 1:8.0-0ubuntu3.14 + pulseaudio-module-bluetooth:amd64 1:8.0-0ubuntu3.12 1:8.0-0ubuntu3.14 + pulseaudio:amd64 1:8.0-0ubuntu3.12 1:8.0-0ubuntu3.14 + + - Find the complete update log attached (dpkg.log written to + update_log_23_09_20.txt) + + # Bug description: + + - Loudspeaker works fine. Inserting headphones is detected correctly in + sound settings but no physical output is generated on the headphone + port. + ProblemType: Bug DistroRelease: Ubuntu 16.04 Package: alsa-base 1.0.25+dfsg-0ubuntu5 ProcVersionSignature: Ubuntu 4.15.0-118.119~16.04.1-generic 4.15.18 Uname: Linux 4.15.0-118-generic x86_64 NonfreeKernelModules: wl ApportVersion: 2.20.1-0ubuntu2.24 Architecture: amd64 AudioDevicesInUse: - USER PID ACCESS COMMAND - /dev/snd/controlC0: pascal 2210 F.... pulseaudio + USER PID ACCESS COMMAND + /dev/snd/controlC0: pascal 2210 F.... pulseaudio CurrentDesktop: Unity Date: Wed Sep 23 15:32:02 2020 InstallationDate: Installed on 2018-01-11 (986 days ago) InstallationMedia: Ubuntu 16.04.3 LTS "Xenial Xerus" - Release amd64 (20170801) PackageArchitecture: all SourcePackage: alsa-driver Symptom: audio Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH failed Symptom_Card: Built-in Audio - HDA Intel PCH Symptom_DevicesInUse: - USER PID ACCESS COMMAND - /dev/snd/controlC0: pascal 2210 F.... pulseaudio + USER PID ACCESS COMMAND + /dev/snd/controlC0: pascal 2210 F.... pulseaudio Symptom_Jack: Black Headphone Out, Left Symptom_Type: No sound at all Title: [UX430UQ, Realtek ALC295, Black Headphone Out, Left] No sound at all UpgradeStatus: Upgraded to xenial on 2018-09-20 (734 days ago) dmi.bios.date: 07/05/2017 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: UX430UQ.302 dmi.board.asset.tag: ATN12345678901234567 dmi.board.name: UX430UQ dmi.board.vendor: ASUSTeK COMPUTER INC. dmi.board.version: 1.0 dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: ASUSTeK COMPUTER INC. dmi.chassis.version: 1.0 dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrUX430UQ.302:bd07/05/2017:svnASUSTeKCOMPUTERINC.:pnUX430UQ:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnUX430UQ:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0: dmi.product.family: UX dmi.product.name: UX430UQ dmi.product.version: 1.0 dmi.sys.vendor: ASUSTeK COMPUTER INC.
-- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1896774 Title: Headphone output stopped working after perfoming dist-upgrade To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+bug/1896774/+subscriptions -- ubuntu-bugs mailing list [email protected] https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
