apport information

** Tags added: apport-collected ubuntu

** Description changed:

  Description:  Ubuntu 20.04.1 LTS
  Release:      20.04
  dm3:
    Installed: 3.34.1-1ubuntu1
    Candidate: 3.34.1-1ubuntu1
    Version table:
   *** 3.34.1-1ubuntu1 500
          500 http://us.archive.ubuntu.com/ubuntu focal/main amd64 Packages
          100 /var/lib/dpkg/status
  
  Booting off of a live usb, the trackpad, external mouse, and internal
  keyboard stop responding to input after suspend. On my updated install,
  the laptop trackpad works, but the other two inputs do not after
  suspend/wake. I can log in using the on screen keyboard. Unplugging the
  mouse and plugging it in does not fix it. The inputs don't respond while
  logged in either. Only a reboot fixes it.
  
  ProblemType: Bug
  DistroRelease: Ubuntu 20.04
  Package: gdm3 3.34.1-1ubuntu1
  ProcVersionSignature: Ubuntu 5.4.0-42.46-generic 5.4.44
  Uname: Linux 5.4.0-42-generic x86_64
  ApportVersion: 2.20.11-0ubuntu27.6
  Architecture: amd64
  CasperMD5CheckResult: skip
  CurrentDesktop: ubuntu:GNOME
  Date: Sun Aug  9 14:00:59 2020
  ExecutablePath: /usr/lib/gdm3/gdm-x-session
  InstallationDate: Installed on 2020-06-20 (50 days ago)
  InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423)
  ProcEnviron:
   SHELL=/bin/bash
   PATH=(custom, no user)
   LANG=en_US.UTF-8
   XDG_RUNTIME_DIR=<set>
  SourcePackage: gdm3
  UpgradeStatus: No upgrade log present (probably fresh install)
+ --- 
+ ProblemType: Bug
+ ApportVersion: 2.20.11-0ubuntu27.6
+ Architecture: amd64
+ AudioDevicesInUse:
+  USER        PID ACCESS COMMAND
+  /dev/snd/controlC1:  trevor     1487 F.... pulseaudio
+  /dev/snd/pcmC1D0p:   trevor     1487 F...m pulseaudio
+  /dev/snd/controlC0:  trevor     1487 F.... pulseaudio
+ BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log'
+ CasperMD5CheckResult: skip
+ CompositorRunning: None
+ CurrentDesktop: ubuntu:GNOME
+ DistUpgraded: Fresh install
+ DistroCodename: focal
+ DistroRelease: Ubuntu 20.04
+ DistroVariant: ubuntu
+ GraphicsCard:
+  Advanced Micro Devices, Inc. [AMD/ATI] Kabini [Radeon HD 8400 / R3 Series] 
[1002:9830] (prog-if 00 [VGA controller])
+    Subsystem: Acer Incorporated [ALI] Kabini [Radeon HD 8400 / R3 Series] 
[1025:0782]
+ InstallationDate: Installed on 2020-06-20 (52 days ago)
+ InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423)
+ MachineType: Gateway NE722
+ Package: xserver-xorg-input-libinput 0.29.0-1
+ PackageArchitecture: amd64
+ ProcEnviron:
+  TERM=xterm-256color
+  PATH=(custom, no user)
+  XDG_RUNTIME_DIR=<set>
+  LANG=en_US.UTF-8
+  SHELL=/bin/bash
+ ProcFB: 0 radeondrmfb
+ ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-42-generic 
root=UUID=3a557c29-ef1e-4a72-86ce-4bc5c4e60bfb ro quiet splash vt.handoff=7
+ ProcVersionSignature: Ubuntu 5.4.0-42.46-generic 5.4.44
+ RelatedPackageVersions:
+  linux-restricted-modules-5.4.0-42-generic N/A
+  linux-backports-modules-5.4.0-42-generic  N/A
+  linux-firmware                            1.187.2
+ Tags:  focal ubuntu ubuntu
+ Uname: Linux 5.4.0-42-generic x86_64
+ UpgradeStatus: No upgrade log present (probably fresh install)
+ UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo
+ _MarkForUpload: True
+ dmi.bios.date: 04/22/2013
+ dmi.bios.vendor: Insyde Corp.
+ dmi.bios.version: V1.02
+ dmi.board.asset.tag: Type2 - Asset Tag
+ dmi.board.name: EG70_KB
+ dmi.board.vendor: Gateway
+ dmi.board.version: Type2 - Board Version
+ dmi.chassis.type: 10
+ dmi.chassis.vendor: Chassis Manufacturer
+ dmi.chassis.version: Chassis Version
+ dmi.modalias: 
dmi:bvnInsydeCorp.:bvrV1.02:bd04/22/2013:svnGateway:pnNE722:pvrV1.02:rvnGateway:rnEG70_KB:rvrType2-BoardVersion:cvnChassisManufacturer:ct10:cvrChassisVersion:
+ dmi.product.family: ASPIRE
+ dmi.product.name: NE722
+ dmi.product.sku: NE722_0782_1.02
+ dmi.product.version: V1.02
+ dmi.sys.vendor: Gateway
+ version.compiz: compiz N/A
+ version.libdrm2: libdrm2 2.4.101-2
+ version.libgl1-mesa-dri: libgl1-mesa-dri 20.0.8-0ubuntu1~20.04.1
+ version.libgl1-mesa-glx: libgl1-mesa-glx N/A
+ version.xserver-xorg-core: xserver-xorg-core 2:1.20.8-2ubuntu2.2
+ version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A
+ version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:19.1.0-1
+ version.xserver-xorg-video-intel: xserver-xorg-video-intel 
2:2.99.917+git20200226-1
+ version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.16-1

** Attachment added: "AlsaInfo.txt"
   
https://bugs.launchpad.net/bugs/1890956/+attachment/5400839/+files/AlsaInfo.txt

-- 
You received this bug notification because you are a member of Ubuntu
Bugs, which is subscribed to Ubuntu.
https://bugs.launchpad.net/bugs/1890956

Title:
  [Gateway NE722] Mouse and keyboard stop working after suspend

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/libinput/+bug/1890956/+subscriptions

-- 
ubuntu-bugs mailing list
ubuntu-bugs@lists.ubuntu.com
https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs

Reply via email to