Hi, thank you for the response,
Hope this will help:

cat /etc/X11/default-display-manager
/usr/sbin/gdm3

Gnome 3.36.3 X11

journalctl -b 0

iul 29 18:07:12 ubuntu pkexec[6569]: catalin: Executing command 
[USER=root] [TTY=unknown] [CWD=/home/catalin] 
[COMMAND=/usr/lib/update-notifier/package-system-locked]
iul 29 18:07:18 ubuntu dbus-daemon[3695]: apparmor="DENIED" 
operation="dbus_method_call"  bus="session" 
path="/org/gtk/Notifications" interface="org.gtk.Notifications">
iul 29 18:07:26 ubuntu gnome-shell[4305]: Screen lock is locked down, 
not locking
iul 29 18:07:39 ubuntu gnome-shell[4305]: Screen lock is locked down, 
not locking

iul 29 18:07:51 ubuntu gsd-media-keys[4697]: Couldn't lock screen: 
Timeout was reached
iul 29 18:07:59 ubuntu gnome-shell[4305]: Screen lock is locked down, 
not locking
iul 29 18:08:04 ubuntu gsd-media-keys[4697]: Couldn't lock screen: 
Timeout was reached
iul 29 18:08:05 ubuntu gsd-media-keys[4697]: Couldn't lock screen: 
Timeout was reached

------------------------------------------------------------------------
*From:* Sebastien Bacher [mailto:1889...@bugs.launchpad.net]
*Sent:* Wednesday, July 29, 2020, 12:22 UTC+3
*To:* webmas...@b247.eu.org
*Subject:* [Bug 1889277] Re: lock screen not working, neither Win+L nor 
suspend works to lock the screen

> Thank you for your bug report, could you give some details on your login 
> manager and desktop? gnome-screensaver is a legacy component and not supposed 
> to be installed or used in a GNOME session
> Could you also add your 'journalctl -b 0' log after triggering the issue?
>
> ** Changed in: gnome-screensaver (Ubuntu)
>     Importance: Undecided => Low
>
> ** Changed in: gnome-screensaver (Ubuntu)
>         Status: New => Incomplete
>

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https://bugs.launchpad.net/bugs/1889277

Title:
  lock screen not working, neither Win+L nor suspend works to lock the
  screen

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