Public bug reported:

The printer always goes to stopped state in Ubuntu 20.04. Print
properties window has status message saying: "cups-pki-expired". I have
HP color laserjet m552, which Ubuntu discovers directly from the local
network and configures automatically.

ProblemType: Bug
DistroRelease: Ubuntu 20.04
Package: cups 2.3.1-9ubuntu1.1
ProcVersionSignature: Ubuntu 5.4.0-40.44-generic 5.4.44
Uname: Linux 5.4.0-40-generic x86_64
ApportVersion: 2.20.11-0ubuntu27.3
Architecture: amd64
CasperMD5CheckResult: skip
CurrentDesktop: ubuntu:GNOME
Date: Tue Jul  7 14:40:00 2020
InstallationDate: Installed on 2019-11-03 (247 days ago)
InstallationMedia: Ubuntu 19.10 "Eoan Ermine" - Release amd64 (20191017)
Lpstat: device for HP_Color_LaserJet_M552_5F80BF_: 
implicitclass://HP_Color_LaserJet_M552_5F80BF_/
MachineType: LENOVO 81H1
Papersize: a4
PpdFiles: Error: command ['fgrep', '-H', '*NickName', 
'/etc/cups/ppd/HP_Color_LaserJet_M552_5F80BF_.ppd'] failed with exit code 2: 
grep: /etc/cups/ppd/HP_Color_LaserJet_M552_5F80BF_.ppd: Permission denied
ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-5.4.0-40-generic 
root=UUID=7f92666a-65f8-485e-b998-046c2c596aa5 ro rootflags=subvol=@ quiet 
splash vt.handoff=7
SourcePackage: cups
UpgradeStatus: Upgraded to focal on 2020-03-28 (100 days ago)
dmi.bios.date: 08/17/2018
dmi.bios.vendor: LENOVO
dmi.bios.version: 8PCN45WW
dmi.board.asset.tag: NO Asset Tag
dmi.board.name: LNVNB161216
dmi.board.vendor: LENOVO
dmi.board.version: SDK0J40700 WIN
dmi.chassis.asset.tag: NO Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: LENOVO
dmi.chassis.version: Lenovo ideapad 530S-14ARR
dmi.modalias: 
dmi:bvnLENOVO:bvr8PCN45WW:bd08/17/2018:svnLENOVO:pn81H1:pvrLenovoideapad530S-14ARR:rvnLENOVO:rnLNVNB161216:rvrSDK0J40700WIN:cvnLENOVO:ct10:cvrLenovoideapad530S-14ARR:
dmi.product.family: ideapad 530S-14ARR
dmi.product.name: 81H1
dmi.product.sku: LENOVO_MT_81H1_BU_idea_FM_ideapad 530S-14ARR
dmi.product.version: Lenovo ideapad 530S-14ARR
dmi.sys.vendor: LENOVO

** Affects: cups (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: amd64 apport-bug focal wayland-session

-- 
You received this bug notification because you are a member of Ubuntu
Bugs, which is subscribed to Ubuntu.
https://bugs.launchpad.net/bugs/1886653

Title:
  cups-pki-expired

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/cups/+bug/1886653/+subscriptions

-- 
ubuntu-bugs mailing list
ubuntu-bugs@lists.ubuntu.com
https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs

Reply via email to