Public bug reported: i
ProblemType: Package DistroRelease: Ubuntu 20.04 Package: linux-image-5.4.0-31-generic 5.4.0-31.35 ProcVersionSignature: Ubuntu 5.4.0-37.41-generic 5.4.41 Uname: Linux 5.4.0-37-generic x86_64 NonfreeKernelModules: wl ApportVersion: 2.20.11-0ubuntu27.2 AptOrdering: linux-modules-extra-5.4.0-31-generic:amd64: Remove linux-image-5.4.0-31-generic:amd64: Remove linux-modules-5.4.0-31-generic:amd64: Remove NULL: ConfigurePending Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC0: user52 2606 F.... pulseaudio CasperMD5CheckResult: skip Date: Wed Jun 10 20:04:08 2020 ErrorMessage: installed linux-image-5.4.0-31-generic package pre-removal script subprocess returned error exit status 1 InstallationDate: Installed on 2017-12-20 (904 days ago) InstallationMedia: Ubuntu 17.10 "Artful Aardvark" - Release amd64 (20171018) Lsusb: Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 001 Device 004: ID 8087:0aa7 Intel Corp. Bus 001 Device 002: ID 04f2:b5d5 Chicony Electronics Co., Ltd HP TrueVision HD Camera Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub MachineType: HP HP 240 G6 Notebook PC ProcFB: 0 i915drmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-37-generic root=UUID=d3e0ff6b-05ac-453e-a0d8-51e9b6383287 ro quiet splash vt.handoff=7 PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon. Python3Details: /usr/bin/python3.8, Python 3.8.2, python3-minimal, 3.8.2-0ubuntu2 PythonDetails: N/A RelatedPackageVersions: grub-pc 2.04-1ubuntu26 SourcePackage: linux Title: package linux-image-5.4.0-31-generic 5.4.0-31.35 failed to install/upgrade: installed linux-image-5.4.0-31-generic package pre-removal script subprocess returned error exit status 1 UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 05/10/2017 dmi.bios.vendor: Insyde dmi.bios.version: F.10 dmi.board.asset.tag: Type2 - Board Asset Tag dmi.board.name: 831C dmi.board.vendor: HP dmi.board.version: 17.30 dmi.chassis.type: 10 dmi.chassis.vendor: HP dmi.chassis.version: Chassis Version dmi.modalias: dmi:bvnInsyde:bvrF.10:bd05/10/2017:svnHP:pnHP240G6NotebookPC:pvrType1ProductConfigId:rvnHP:rn831C:rvr17.30:cvnHP:ct10:cvrChassisVersion: dmi.product.family: 103C_5336AN HP 200 dmi.product.name: HP 240 G6 Notebook PC dmi.product.sku: 2PC92PA#ACJ dmi.product.version: Type1ProductConfigId dmi.sys.vendor: HP ** Affects: ubuntu Importance: Undecided Status: New ** Tags: amd64 apport-package focal -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1883137 Title: package linux-image-5.4.0-31-generic 5.4.0-31.35 failed to install/upgrade: installed linux-image-5.4.0-31-generic package pre- removal script subprocess returned error exit status 1 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+bug/1883137/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs