just checking in to introduce myself. here is something about my machine: salima@inspiron5559:~$ inxi -SMA System: Host: inspiron5559 Kernel: 5.4.0-31-generic x86_64 bits: 64 Desktop: LXQt 0.14.1 Distro: Ubuntu 20.04 LTS (Focal Fossa) Machine: Type: Laptop System: Dell product: Inspiron 5559 v: N/A serial: <superuser/root required> Mobo: Dell model: 07JM0H v: A00 serial: <superuser/root required> UEFI: Dell v: 1.2.0 date: 05/20/2016 Audio: Device-1: Intel Sunrise Point-LP HD Audio driver: snd_hda_intel Sound Server: ALSA v: k5.4.0-31-generic
about 3 years ago i bought the laptop, loaded with ubuntu, but i switched to lubuntu 14 which i had been using on the hcl desktop. the internal speakers are useless so i added f&d speakers with subwoofer. great sound! i had switched to 16.04 and had no problems with it on the laptop either. i got delayed in upgrading to 18 so i dont know what would have happened. i recently upgraded to lubuntu 20.04 after testing with the live cd to make sure the wifi and sound connected. everything was fine. so i did a fresh install, but after that i had only internal speakers. i also tried my phillips headphones and they too had no sound. (i havent used bluetooth) after installing the lxde desktop to 20.04, i was watching both versions of pulseaudio while i was experimenting with the settings. i could see them change in both windows. it seemed like they did what they ought to, but sound only came out through internal speakers. i think my problem is this bug. all i have done so far is try to see what is happening. dell seems to have too many issues, so if anyone knows of any other make and build that this dist works good on, please let me know. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1866194 Title: External audio device shows up in the sound output options but the sound keeps being emitted from the internal laptop speaker, or none at all. To manage notifications about this bug go to: https://bugs.launchpad.net/gnome-control-center/+bug/1866194/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs