Public bug reported: branch new dell xps 2020 machine randomly freezes and xorg dies on me nothing in /var/crash but everything opened, not saved, is lost. i am sent back to login screen.
machine has latest bios (1.0.7) is up to date regarding its ubuntu 18.04 i am seeing this in my kern.log which makes me suspect something is wrong with the Intel Iris driver : May 18 22:12:28 asgard kernel: [ 4906.887448] WARN_ON(intel_wait_for_register(dev_priv, regs->driver, (0x1 << ((pw_idx) * 2)), (0x1 << ((pw_idx) * 2)), 1)) May 18 22:12:28 asgard kernel: [ 4906.887524] WARNING: CPU: 2 PID: 5160 at /build/linux-oem-osp1-JJcJwF/linux -oem-osp1-5.0.0/drivers/gpu/drm/i915/intel_runtime_pm.c:308 hsw_wait_for_power_well_enable.isra.8+0x4c/0x50 [ i915] May 18 22:12:28 asgard kernel: [ 4906.887525] Modules linked in: rfcomm ccm cmac bnep uvcvideo btusb btrtl vi deobuf2_vmalloc btbcm videobuf2_memops btintel videobuf2_v4l2 bluetooth videobuf2_common videodev ecdh_generi c media hid_multitouch 8250_dw dell_laptop nls_iso8859_1 intel_rapl x86_pkg_temp_thermal intel_powerclamp cor etemp kvm_intel arc4 snd_hda_codec_hdmi crct10dif_pclmul sof_pci_dev snd_sof_intel_hda_common snd_soc_hdac_hd a snd_sof_intel_hda snd_hda_codec_realtek snd_sof_xtensa_dsp snd_sof crc32_pclmul snd_hda_ext_core snd_hda_co dec_generic snd_soc_acpi_intel_match ledtrig_audio snd_soc_acpi ghash_clmulni_intel snd_soc_core snd_compress ac97_bus snd_pcm_dmaengine snd_hda_intel snd_intel_nhlt snd_hda_codec snd_hda_core snd_hwdep snd_pcm aesni_i ntel snd_seq_midi snd_seq_midi_event snd_rawmidi aes_x86_64 crypto_simd cryptd glue_helper intel_cstate intel _rapl_perf joydev input_leds snd_seq serio_raw dell_wmi iwlmvm dell_smbios snd_seq_device dcdbas idma64 snd_t imer mac80211 virt_dma dell_wmi_descriptor snd May 18 22:12:28 asgard kernel: [ 4906.887547] intel_wmi_thunderbolt wmi_bmof iwlwifi hid_sensor_als soundcor e hid_sensor_trigger industrialio_triggered_buffer kfifo_buf hid_sensor_iio_common mei_me cfg80211 rtsx_pci_m s industrialio mei memstick intel_lpss_pci intel_lpss ucsi_acpi typec_ucsi typec int3403_thermal int340x_ther mal_zone intel_hid mac_hid sparse_keymap int3400_thermal acpi_pad acpi_thermal_rel acpi_tad sch_fq_codel parp ort_pc ppdev lp parport ip_tables x_tables autofs4 btrfs zstd_compress raid10 raid456 async_raid6_recov async _memcpy async_pq async_xor async_tx xor mmc_block raid6_pq libcrc32c raid1 raid0 multipath linear hid_sensor_ hub hid_generic intel_ishtp_hid i915 kvmgt vfio_mdev mdev rtsx_pci_sdmmc vfio_iommu_type1 vfio kvm irqbypass psmouse i2c_algo_bit drm_kms_helper syscopyarea sysfillrect sysimgblt nvme fb_sys_fops drm rtsx_pci nvme_core intel_ish_ipc thunderbolt intel_ishtp i2c_hid wmi hid video pinctrl_icelake pinctrl_intel May 18 22:12:28 asgard kernel: [ 4906.887575] CPU: 2 PID: 5160 Comm: Xorg Tainted: G W 5.0.0-1 050-oem-osp1 #55-Ubuntu May 18 22:12:28 asgard kernel: [ 4906.887576] Hardware name: Dell Inc. XPS 13 9300/077Y9N, BIOS 1.0.7 02/26/2 020 May 18 22:12:28 asgard kernel: [ 4906.887604] RIP: 0010:hsw_wait_for_power_well_enable.isra.8+0x4c/0x50 [i915 ] May 18 22:12:28 asgard kernel: [ 4906.887607] Code: 01 c9 8b 70 04 6a 00 d3 e2 89 d1 e8 3e 86 04 00 85 c0 5a 75 02 c9 c3 48 c7 c6 98 42 5f c0 48 c7 c7 55 3d 5e c0 e8 a4 1c 9d df <0f> 0b c9 c3 0f 1f 44 00 00 55 ba 01 00 00 00 48 89 e5 41 57 41 56 May 18 22:12:28 asgard kernel: [ 4906.887609] RSP: 0018:ffffadd0048179c0 EFLAGS: 00010282 May 18 22:12:28 asgard kernel: [ 4906.887611] RAX: 0000000000000000 RBX: ffff9ce96e438000 RCX: 00000000000000 00 May 18 22:12:28 asgard kernel: [ 4906.887612] RDX: 000000000000006d RSI: ffffffffa196492d RDI: 00000000000002 46 May 18 22:12:28 asgard kernel: [ 4906.887613] RBP: ffffadd0048179c0 R08: 0000000000000000 R09: ffffffffa19648c0 May 18 22:12:28 asgard kernel: [ 4906.887614] R10: 0000000000000000 R11: 0000000000000001 R12: 0000000000000000 May 18 22:12:28 asgard kernel: [ 4906.887618] CS: 0010 DS: 0000 ES: 0000 CR0: 0000000080050033 May 18 22:12:28 asgard kernel: [ 4906.887619] CR2: 000055ea60d5b730 CR3: 000000047a4a6006 CR4: 0000000000760ee0 May 18 22:12:28 asgard kernel: [ 4906.887620] PKRU: 55555554 May 18 22:12:28 asgard kernel: [ 4906.887621] Call Trace: May 18 22:12:28 asgard kernel: [ 4906.887650] hsw_power_well_enable+0xaf/0x1d0 [i915] May 18 22:12:28 asgard kernel: [ 4906.887678] icl_tc_phy_aux_power_well_enable+0x7f/0x90 [i915] May 18 22:12:28 asgard kernel: [ 4906.887704] intel_power_well_enable+0x3f/0x50 [i915] May 18 22:12:28 asgard kernel: [ 4906.887730] __intel_display_power_get_domain+0x75/0x90 [i915] May 18 22:12:28 asgard kernel: [ 4906.887758] intel_display_power_get+0x33/0x50 [i915] May 18 22:12:28 asgard kernel: [ 4906.887798] intel_dp_detect+0x96/0x5b0 [i915] May 18 22:12:28 asgard kernel: [ 4906.887802] ? ww_mutex_lock+0x64/0x70 May 18 22:12:28 asgard kernel: [ 4906.887811] drm_helper_probe_detect+0x50/0x90 [drm_kms_helper] May 18 22:12:28 asgard kernel: [ 4906.887819] drm_helper_probe_single_connector_modes+0xd8/0x730 [drm_kms_helper] May 18 22:12:28 asgard kernel: [ 4906.887836] ? drm_atomic_get_property+0x1a3/0x620 [drm] May 18 22:12:28 asgard kernel: [ 4906.887856] drm_mode_getconnector+0x22d/0x500 [drm] May 18 22:12:28 asgard kernel: [ 4906.887874] ? drm_connector_property_set_ioctl+0x60/0x60 [drm] May 18 22:12:28 asgard kernel: [ 4906.887888] drm_ioctl_kernel+0xae/0xf0 [drm] May 18 22:12:28 asgard kernel: [ 4906.887902] drm_ioctl+0x389/0x450 [drm] May 18 22:12:28 asgard kernel: [ 4906.887919] ? drm_connector_property_set_ioctl+0x60/0x60 [drm] May 18 22:12:28 asgard kernel: [ 4906.887932] ? new_sync_write+0x10c/0x170 May 18 22:12:28 asgard kernel: [ 4906.887935] do_vfs_ioctl+0xa9/0x640 May 18 22:12:28 asgard kernel: [ 4906.887937] ? vfs_write+0x12e/0x1a0 May 18 22:12:28 asgard kernel: [ 4906.887939] ksys_ioctl+0x75/0x80 May 18 22:12:28 asgard kernel: [ 4906.887942] __x64_sys_ioctl+0x1a/0x20 May 18 22:12:28 asgard kernel: [ 4906.887944] do_syscall_64+0x5a/0x120 May 18 22:12:28 asgard kernel: [ 4906.887947] entry_SYSCALL_64_after_hwframe+0x44/0xa9 May 18 22:12:28 asgard kernel: [ 4906.887949] RIP: 0033:0x7f176ee005d7 May 18 22:12:28 asgard kernel: [ 4906.887951] Code: b3 66 90 48 8b 05 b1 48 2d 00 64 c7 00 26 00 00 00 48 c7 c0 ff ff ff ff c3 66 2e 0f 1f 84 00 00 00 00 00 b8 10 00 00 00 0f 05 <48> 3d 01 f0 ff ff 73 01 c3 48 8b 0d 81 48 2d 00 f7 d8 64 89 01 48 May 18 22:12:28 asgard kernel: [ 4906.887953] RSP: 002b:00007ffeeb97ee08 EFLAGS: 00000246 ORIG_RAX: 0000000000000010 May 18 22:12:28 asgard kernel: [ 4906.887955] RAX: ffffffffffffffda RBX: 000055ea60f11f70 RCX: 00007f176ee005d7 May 18 22:12:28 asgard kernel: [ 4906.887956] RDX: 00007ffeeb97ee40 RSI: 00000000c05064a7 RDI: 000000000000000c May 18 22:12:28 asgard kernel: [ 4906.887957] RBP: 00007ffeeb97ee40 R08: 0000000000000000 R09: 0000000000000000 May 18 22:12:28 asgard kernel: [ 4906.887958] R10: 0000000000000000 R11: 0000000000000246 R12: 00000000c05064a7 May 18 22:12:28 asgard kernel: [ 4906.887959] R13: 000000000000000c R14: 000000000000000c R15: 00007ffeeb97ee40 May 18 22:12:28 asgard kernel: [ 4906.887961] ---[ end trace 23c5cc68cb066cf7 ]--- I hope this is complete. Sometimes it works fine for an hour or so Other times I get several freezes in 15 minutes Please contact me if you need anything like a log file I can upload anything somewhere Contact me here or at : gilbert.fernan...@orange.fr ProblemType: Bug DistroRelease: Ubuntu 18.04 Package: xorg 1:7.7+19ubuntu7.1 ProcVersionSignature: Ubuntu 5.0.0-1050.55-oem-osp1 5.0.21 Uname: Linux 5.0.0-1050-oem-osp1 x86_64 ApportVersion: 2.20.9-0ubuntu7.14 Architecture: amd64 BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log' CompositorRunning: None CurrentDesktop: ubuntu:GNOME Date: Mon May 18 22:11:59 2020 DistUpgraded: Fresh install DistributionChannelDescriptor: # This is the distribution channel descriptor for the OEM CDs # For more information see http://wiki.ubuntu.com/DistributionChannelDescriptor canonical-oem-somerville-bionic-amd64-20190418-59+beaver-osp1+X00 DistroCodename: bionic DistroVariant: ubuntu ExtraDebuggingInterest: Yes, if not too technical GraphicsCard: Intel Corporation Device [8086:8a52] (rev 07) (prog-if 00 [VGA controller]) Subsystem: Dell Device [1028:096d] InstallationDate: Installed on 2020-04-29 (19 days ago) InstallationMedia: Ubuntu 18.04 "Bionic" - Build amd64 LIVE Binary 20190418-12:10 MachineType: Dell Inc. XPS 13 9300 ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.0.0-1050-oem-osp1 root=UUID=5a3fd3ad-1ee6-42e6-a156-083b1afa390b ro quiet splash noibrs noibpb nopti nospectre_v2 nospectre_v1 l1tf=off nospec_store_bypass_disable no_stf_barrier mds=off tsx=on tsx_async_abort=off mitigations=off vt.handoff=1 SourcePackage: xorg UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 02/26/2020 dmi.bios.vendor: Dell Inc. dmi.bios.version: 1.0.7 dmi.board.name: 077Y9N dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 10 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvr1.0.7:bd02/26/2020:svnDellInc.:pnXPS139300:pvr:rvnDellInc.:rn077Y9N:rvrA00:cvnDellInc.:ct10:cvr: dmi.product.family: XPS dmi.product.name: XPS 13 9300 dmi.product.sku: 096D dmi.sys.vendor: Dell Inc. version.compiz: compiz N/A version.libdrm2: libdrm2 2.4.99-1ubuntu1~18.04.2 version.libgl1-mesa-dri: libgl1-mesa-dri 19.2.8-0ubuntu0~18.04.3 version.libgl1-mesa-glx: libgl1-mesa-glx 19.2.8-0ubuntu0~18.04.3 version.xserver-xorg-core: xserver-xorg-core N/A version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A version.xserver-xorg-video-ati: xserver-xorg-video-ati N/A version.xserver-xorg-video-intel: xserver-xorg-video-intel N/A version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau N/A ** Affects: xorg (Ubuntu) Importance: Undecided Status: New ** Tags: amd64 apport-bug bionic ubuntu -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1879389 Title: random freezes and xorg dies sending me back to login screen To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/xorg/+bug/1879389/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
