apport information
** Tags added: apport-collected staging
** Description changed:
I have Ubuntu 20.04 installed on atom-based tablet ACER Aspire Switch 10. And
bluetooth does not work. In fact it looks like ubuntu does not recognize
bluetooth HW at all. But the system does have bluetooth module which under
windows is recognized as RTK8723 (ACPI\RTK8723\some-id)
At the same time WiFi works without issues (the same module, if I am not
mistaken).
$ lsb_release -d
Description: Ubuntu 20.04 LTS
$ uname -vr
5.4.0-26-generic #30-Ubuntu SMP Mon Apr 20 16:58:30 UTC 2020
$ dmesg | grep -i 8723
[ 8.087918] r8723bs: module is from the staging directory, the quality is
unknown, you have been warned.
[ 8.088914] r8723bs: module verification failed: signature and/or required
key missing - tainting kernel
[ 8.092667] RTL8723BS: module init start
[ 8.092671] RTL8723BS: rtl8723bs
v4.3.5.5_12290.20140916_BTCOEX20140507-4E40
[ 8.092673] RTL8723BS: rtl8723bs BT-Coex version = BTCOEX20140507-4E40
[ 8.303955] RTL8723BS: rtw_ndev_init(wlan0)
[ 8.304653] RTL8723BS: module init ret =0
[ 13.200223] rtl8723bs: acquire FW from file:rtlwifi/rtl8723bs_nic.bin
[ 17.832536] RTL8723BS: rtw_set_802_11_connect(wlan0) fw_state = 0x00000008
[ 17.889893] RTL8723BS: start auth
[ 17.892815] RTL8723BS: auth success, start assoc
[ 17.901012] RTL8723BS: rtw_cfg80211_indicate_connect(wlan0) BSS not found
!!
[ 17.901053] RTL8723BS: assoc success
[ 17.913846] RTL8723BS: send eapol packet
[ 17.939873] RTL8723BS: send eapol packet
[ 17.942652] RTL8723BS: set pairwise key camid:4, addr:50:c7:bf:31:a1:fa,
kid:0, type:AES
[ 17.944712] RTL8723BS: set group key camid:5, addr:50:c7:bf:31:a1:fa,
kid:1, type:TKIP
$ rfkill list all
0: acer-wireless: Wireless LAN
Soft blocked: no
Hard blocked: no
1: acer-bluetooth: Bluetooth
Soft blocked: no
Hard blocked: no
2: phy0: Wireless LAN
Soft blocked: no
Hard blocked: no
+
+ ---
+ ProblemType: Bug
+ ApportVersion: 2.20.11-0ubuntu27
+ Architecture: amd64
+ AudioDevicesInUse:
+ USER PID ACCESS COMMAND
+ /dev/snd/controlC1: user 1288 F.... pulseaudio
+ /dev/snd/controlC0: user 1288 F.... pulseaudio
+ CasperMD5CheckResult: skip
+ CurrentDesktop: ubuntu:GNOME
+ DistroRelease: Ubuntu 20.04
+ InstallationDate: Installed on 2020-04-24 (13 days ago)
+ InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423)
+ Lspci-vt:
+ -[0000:00]-+-00.0 Intel Corporation Atom Processor Z36xxx/Z37xxx Series SoC
Transaction Register
+ +-02.0 Intel Corporation Atom Processor Z36xxx/Z37xxx Series
Graphics & Display
+ +-14.0 Intel Corporation Atom Processor Z36xxx/Z37xxx, Celeron
N2000 Series USB xHCI
+ +-1a.0 Intel Corporation Atom Processor Z36xxx/Z37xxx Series
Trusted Execution Engine
+ \-1f.0 Intel Corporation Atom Processor Z36xxx/Z37xxx Series
Power Control Unit
+ Lsusb:
+ Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
+ Bus 001 Device 003: ID 06cb:2968 Synaptics, Inc.
+ Bus 001 Device 002: ID 05e3:0608 Genesys Logic, Inc. Hub
+ Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
+ Lsusb-t:
+ /: Bus 02.Port 1: Dev 1, Class=root_hub, Driver=xhci_hcd/1p, 5000M
+ /: Bus 01.Port 1: Dev 1, Class=root_hub, Driver=xhci_hcd/6p, 480M
+ |__ Port 1: Dev 2, If 0, Class=Hub, Driver=hub/4p, 480M
+ |__ Port 3: Dev 3, If 0, Class=Human Interface Device,
Driver=usbhid, 12M
+ |__ Port 3: Dev 3, If 1, Class=Human Interface Device,
Driver=usbhid, 12M
+ MachineType: Acer Aspire SW5-012
+ Package: linux (not installed)
+ ProcFB: 0 i915drmfb
+ ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-26-generic
root=UUID=140a1a3c-1a0a-4aab-b323-f621e6497a7e ro quiet splash vt.handoff=7
+ ProcVersionSignature: Ubuntu 5.4.0-26.30-generic 5.4.30
+ RelatedPackageVersions:
+ linux-restricted-modules-5.4.0-26-generic N/A
+ linux-backports-modules-5.4.0-26-generic N/A
+ linux-firmware 1.187
+ StagingDrivers: r8723bs
+ Tags: focal staging
+ Uname: Linux 5.4.0-26-generic x86_64
+ UpgradeStatus: No upgrade log present (probably fresh install)
+ UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo
+ _MarkForUpload: True
+ dmi.bios.date: 03/01/2016
+ dmi.bios.vendor: INSYDE Corp.
+ dmi.bios.version: V1.20
+ dmi.board.asset.tag: Type2 - Board Asset Tag
+ dmi.board.name: Fendi2
+ dmi.board.vendor: Acer
+ dmi.board.version: V1.20
+ dmi.chassis.type: 10
+ dmi.chassis.vendor: Acer
+ dmi.chassis.version: Chassis Version
+ dmi.modalias:
dmi:bvnINSYDECorp.:bvrV1.20:bd03/01/2016:svnAcer:pnAspireSW5-012:pvrV1.20:rvnAcer:rnFendi2:rvrV1.20:cvnAcer:ct10:cvrChassisVersion:
+ dmi.product.family: BYT-CR
+ dmi.product.name: Aspire SW5-012
+ dmi.product.sku: Aspire SW5-012_0928_1.20
+ dmi.product.version: V1.20
+ dmi.sys.vendor: Acer
** Attachment added: "AlsaInfo.txt"
https://bugs.launchpad.net/bugs/1877192/+attachment/5368085/+files/AlsaInfo.txt
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https://bugs.launchpad.net/bugs/1877192
Title:
RTL8723bs bluetooth not working on 20.04
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