Follow-up, and bug can be closed, hardware issue.

For the record, I do think that the frustration in the original bug 
report does point out that there is a need for a low level testing tool, 
to help identify if it is an actual hardware issue, or a problem with 
detection, or the drivers etc..

Out of frustration, I ended up calling the vendor (Lenovo) and while I 
haven't been happy with their hardware historically, and don't laugh 
that I ended up buying a ThinkCentre for a Linux station, I was 
pleasantly surprised with their support.

I was able to get a hold of a human almost right away, but I do think 
that Lenovo has a known hardware issue, that they only tell people about 
if they call for support.  AS soon as I mentioned 'audio' problems, he 
surprised me by not questioning it at all, and that 'they would send a 
technician out to replace the motherboard'.

(I thought he would at least put me through a testing song and dance, 
but no, no questions asked.. 4 minutes later off the phone)

Took about 10 days, but true to their word, motherboard was shipped, and 
technician showed up, replaced the motherboard, and all sound devices 
detected on boot, immediately.  (No changes need to sound configuration)

I guess it passes the hardware compatability with 16.04 ;)

Thanks all for your comments though.. but consider that some form of 
'testing' tool, should have come to the conclusion this was a hardware 
issue and saved me a few days of learning low level alsa/sound.


On 2020-04-14 5:44 p.m., Hui Wang wrote:
> Is there an audio enable option in the BIOS? Maybe it is disabled?
> 
> Or the codec is damaged physically? You could install the newer kernel
> to verify if the codec is good or not, if it is good and newer kernel
> could work, then we will bisect the kernel to find the fix for this
> issue.
>

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https://bugs.launchpad.net/bugs/1872842

Title:
  PCI/internal sound card not detected

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