The current package version in Ubuntu 16.04 is: 0.6.1+repack-2 Unfortunately it lacks the support for newer Drobo models with vendor id: "Drobo". Older Drobo models have vendor string "Data Robotics", which this version of drobo-utils does not know how to identify still as of 0.6.1+repack-2 Debian package.
The upstream project has a prebuilt .deb package with version 0.6.2.2 with support for newer Drobo models: https://sourceforge.net/projects/drobo-utils/ This project's package needs to be updated -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/661523 Title: droboview can't retrieve diagnostics from device To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/drobo-utils/+bug/661523/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs