I'm not familiar with this feature but do know the GUI is provided by
the gnome-shell process so the bug should be reported there. Please
report the issue upstream at:
  https://gitlab.gnome.org/GNOME/gnome-shell/issues

and then tell us the new bug ID.

** Package changed: gdm3 (Ubuntu) => gnome-shell (Ubuntu)

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https://bugs.launchpad.net/bugs/1868155

Title:
  Banner text and user list functionality seem broken

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