*** This bug is a duplicate of bug 1860387 ***
https://bugs.launchpad.net/bugs/1860387
Public bug reported:
New info for
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1860387
ProblemType: Bug
DistroRelease: Ubuntu 18.04
Package: alsa-base 1.0.25+dfsg-0ubuntu5
Uname: Linux 5.3.0-050300-generic x86_64
NonfreeKernelModules: nvidia_modeset nvidia
ApportVersion: 2.20.9-0ubuntu7.9
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: alex 3395 F.... pulseaudio
/dev/snd/pcmC0D0c: alex 3395 F...m pulseaudio
/dev/snd/pcmC0D0p: alex 3395 F...m pulseaudio
CurrentDesktop: XFCE
Date: Tue Feb 4 10:33:09 2020
InstallationDate: Installed on 2020-01-20 (14 days ago)
InstallationMedia: Xubuntu 18.04.3 LTS "Bionic Beaver" - Release amd64
(20190805)
PackageArchitecture: all
SourcePackage: alsa-driver
Symptom: audio
Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH failed
Symptom_Card: Built-in Audio - HDA Intel PCH
Symptom_DevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: alex 3395 F.... pulseaudio
/dev/snd/pcmC0D0c: alex 3395 F...m pulseaudio
/dev/snd/pcmC0D0p: alex 3395 F...m pulseaudio
Symptom_Jack: Speaker, Internal
Symptom_Type: No sound at all
Title: [ZenBook UX534FTC_UX534FT, Realtek ALC294, Speaker, Internal] No sound
at all
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 08/15/2019
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: UX534FTC.203
dmi.board.asset.tag: ATN12345678901234567
dmi.board.name: UX534FTC
dmi.board.vendor: ASUSTeK COMPUTER INC.
dmi.board.version: 1.0
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: ASUSTeK COMPUTER INC.
dmi.chassis.version: 1.0
dmi.modalias:
dmi:bvnAmericanMegatrendsInc.:bvrUX534FTC.203:bd08/15/2019:svnASUSTeKCOMPUTERINC.:pnZenBookUX534FTC_UX534FT:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnUX534FTC:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:
dmi.product.family: ZenBook
dmi.product.name: ZenBook UX534FTC_UX534FT
dmi.product.version: 1.0
dmi.sys.vendor: ASUSTeK COMPUTER INC.
** Affects: alsa-driver (Ubuntu)
Importance: Undecided
Status: New
** Tags: amd64 apport-bug bionic
** This bug has been marked a duplicate of bug 1860387
[Asus ZenBook UX534FTC, Realtek ALC294, Mic, Internal] No sound at all
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https://bugs.launchpad.net/bugs/1861781
Title:
[ZenBook UX534FTC_UX534FT, Realtek ALC294, Speaker, Internal] No sound
at all
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