*** This bug is a duplicate of bug 1860387 ***
https://bugs.launchpad.net/bugs/1860387
Public bug reported:
There is no sound in the built-in speakers, there is sound through hdmi, but
there is no sound in the headphones either. I also have Windows on it,
everything is fine, and I turned off the fast boot on it. But it did not help.
I also changed the Linux version to 19.10, it did not help.
It starts to seem to me that the problem may be related to the screen pad that
is here, maybe Linux somehow determines the sound on it ... But this is
unlikely.
ProblemType: Bug
DistroRelease: Ubuntu 18.04
Package: alsa-base 1.0.25+dfsg-0ubuntu5
ProcVersionSignature: Ubuntu 5.3.0-26.28~18.04.1-generic 5.3.13
Uname: Linux 5.3.0-26-generic x86_64
ApportVersion: 2.20.9-0ubuntu7.9
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: alex 2760 F.... pulseaudio
/dev/snd/pcmC0D7p: alex 2760 F...m pulseaudio
CurrentDesktop: XFCE
Date: Tue Jan 21 09:37:30 2020
InstallationDate: Installed on 2020-01-20 (0 days ago)
InstallationMedia: Xubuntu 18.04.3 LTS "Bionic Beaver" - Release amd64
(20190805)
PackageArchitecture: all
SourcePackage: alsa-driver
Symptom: audio
Symptom_AlsaRecordingTest: ALSA recording test through plughw:PCH failed
Symptom_Card: Встроенное аудио - HDA Intel PCH
Symptom_DevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: alex 2760 F.... pulseaudio
/dev/snd/pcmC0D7p: alex 2760 F...m pulseaudio
Symptom_Jack: Mic, Internal
Symptom_Type: No sound at all
Title: [ZenBook UX534FTC_UX534FT, Realtek ALC294, Mic, Internal] No sound at all
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 08/15/2019
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: UX534FTC.203
dmi.board.asset.tag: ATN12345678901234567
dmi.board.name: UX534FTC
dmi.board.vendor: ASUSTeK COMPUTER INC.
dmi.board.version: 1.0
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: ASUSTeK COMPUTER INC.
dmi.chassis.version: 1.0
dmi.modalias:
dmi:bvnAmericanMegatrendsInc.:bvrUX534FTC.203:bd08/15/2019:svnASUSTeKCOMPUTERINC.:pnZenBookUX534FTC_UX534FT:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnUX534FTC:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:
dmi.product.family: ZenBook
dmi.product.name: ZenBook UX534FTC_UX534FT
dmi.product.version: 1.0
dmi.sys.vendor: ASUSTeK COMPUTER INC.
** Affects: alsa-driver (Ubuntu)
Importance: Undecided
Status: New
** Tags: amd64 apport-bug bionic
** This bug has been marked a duplicate of bug 1860387
[Asus ZenBook UX534FTC, Realtek ALC294, Mic, Internal] No sound at all
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https://bugs.launchpad.net/bugs/1860408
Title:
[ZenBook UX534FTC_UX534FT, Realtek ALC294, Mic, Internal] No sound at
all
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