apport information ** Tags added: apport-collected staging
** Description changed: I'm having a sound problem ProblemType: Bug DistroRelease: Ubuntu 16.04 Package: pulseaudio 1:8.0-0ubuntu3.10 ProcVersionSignature: Ubuntu 4.15.0-45.48~16.04.1-generic 4.15.18 Uname: Linux 4.15.0-45-generic x86_64 ApportVersion: 2.20.1-0ubuntu2.18 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC0: erkan 2121 F.... pulseaudio CurrentDesktop: Unity Date: Mon Feb 18 16:48:58 2019 InstallationDate: Installed on 2019-02-18 (0 days ago) InstallationMedia: Ubuntu 16.04.5 LTS "Xenial Xerus" - Release amd64 (20180731) SourcePackage: pulseaudio Symptom: audio Symptom_Card: bytcr-rt5651 - bytcr-rt5651 Title: [bytcr-rt5651 - bytcr-rt5651, playback] Pulseaudio fails to detect card UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 12/06/2017 dmi.bios.version: LC-BI-14-Y116CR210-424-B dmi.board.asset.tag: Default string dmi.board.name: Cherry Trail CR dmi.board.vendor: AMI Corporation dmi.board.version: Default string dmi.chassis.asset.tag: Default string dmi.chassis.type: 10 dmi.chassis.version: Default string dmi.modalias: dmi:bvn:bvrLC-BI-14-Y116CR210-424-B:bd12/06/2017:svnI-LifeDigitalTechnologiesLLC:pnZEDAIRTES:pvrDefaultstring:rvnAMICorporation:rnCherryTrailCR:rvrDefaultstring:cvn:ct10:cvrDefaultstring: dmi.product.family: Default string dmi.product.name: ZED AIR TES dmi.product.version: Default string dmi.sys.vendor: I-Life Digital Technologies LLC + --- + ProblemType: Bug + ApportVersion: 2.20.9-0ubuntu7.9 + Architecture: amd64 + AudioDevicesInUse: Error: command ['fuser', '-v', '/dev/snd/by-path', '/dev/snd/controlC1', '/dev/snd/pcmC1D1p', '/dev/snd/pcmC1D0c', '/dev/snd/pcmC1D0p', '/dev/snd/controlC0', '/dev/snd/pcmC0D2p', '/dev/snd/pcmC0D1p', '/dev/snd/pcmC0D0p', '/dev/snd/seq', '/dev/snd/timer'] failed with exit code 1: + CurrentDesktop: XFCE + DistroRelease: Ubuntu 18.04 + InstallationDate: Installed on 2019-12-08 (2 days ago) + InstallationMedia: Xubuntu 18.04.3 LTS "Bionic Beaver" - Release amd64 (20190805) + Lsusb: + Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub + Bus 001 Device 004: ID 058f:5608 Alcor Micro Corp. + Bus 001 Device 003: ID 1ea7:0066 + Bus 001 Device 002: ID 6080:8060 + Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub + MachineType: I-Life Digital Technologies LLC ZED AIR TES + Package: linux (not installed) + ProcFB: 0 inteldrmfb + ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.0.0-37-generic root=UUID=77349cb5-6380-4667-8fab-ff147aea5a2f ro quiet splash vt.handoff=1 + ProcVersionSignature: Ubuntu 5.0.0-37.40~18.04.1-generic 5.0.21 + PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon. + RelatedPackageVersions: + linux-restricted-modules-5.0.0-37-generic N/A + linux-backports-modules-5.0.0-37-generic N/A + linux-firmware 1.173.13 + StagingDrivers: r8723bs + Tags: bionic staging + Uname: Linux 5.0.0-37-generic x86_64 + UpgradeStatus: No upgrade log present (probably fresh install) + UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo + _MarkForUpload: True + dmi.bios.date: 12/06/2017 + dmi.bios.version: LC-BI-14-Y116CR210-424-B + dmi.board.asset.tag: Default string + dmi.board.name: Cherry Trail CR + dmi.board.vendor: AMI Corporation + dmi.board.version: Default string + dmi.chassis.asset.tag: Default string + dmi.chassis.type: 10 + dmi.chassis.version: Default string + dmi.modalias: dmi:bvn:bvrLC-BI-14-Y116CR210-424-B:bd12/06/2017:svnI-LifeDigitalTechnologiesLLC:pnZEDAIRTES:pvrDefaultstring:rvnAMICorporation:rnCherryTrailCR:rvrDefaultstring:cvn:ct10:cvrDefaultstring: + dmi.product.family: Default string + dmi.product.name: ZED AIR TES + dmi.product.sku: Default string + dmi.product.version: Default string + dmi.sys.vendor: I-Life Digital Technologies LLC ** Attachment added: "AlsaInfo.txt" https://bugs.launchpad.net/bugs/1816429/+attachment/5311512/+files/AlsaInfo.txt -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1816429 Title: [bytcr-rt5651 - bytcr-rt5651, playback] Pulseaudio fails to detect card To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1816429/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
