Thanks for the bug report. This kind of sound problem is usually a bad connection between the audio socket and the headphones. Usually it is because of the differing standards in common use:
https://www.cablechick.com.au/blog/understanding-trrs-and-audio-jacks/ and/or just slight imperfections in how the connectors come into contact. So please try some different headphones as a test. Please also try using any kind of adapter or other audio cable you have to see if it gets a better connection and improves the sound. ** Summary changed: - [Samsung Notebook 7 Pro, Realtek ALC256, headphone jack]No sound output with headphones + [Samsung Notebook 7 Pro, Realtek ALC256, headphone jack] Headphone sound is faint and distorted ** Changed in: alsa-driver (Ubuntu) Status: New => Incomplete -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1850702 Title: [Samsung Notebook 7 Pro, Realtek ALC256, headphone jack] Headphone sound is faint and distorted To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1850702/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs