Thanks for the answer!  Redirecting to the add-on is fine for most
users, but in this case, this account is meant to have IMAP enabled (at
least, that’s what the college says).

In any case, if IMAP is really not working, I would have expected some
kind of error message rather than just greying all the buttons except
cancel and add a “Password ok!” message in the window: as-is, it just
makes me wonder what is the issue.  Adding an error message like “The
server does not seem to implement IMAP, please check the entered
information” would be much better than what absence of feedback that
Thunderbird is currently doing.

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https://bugs.launchpad.net/bugs/1846877

Title:
  Thunderbird provides no way to interact with the interface after
  adding an account.

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