Public bug reported: Description: Ubuntu 18.04.3 LTS Release: 18.04
Toshiba Satellite C55-A5105 Thank you for taking the time to read this.. The laptop keyboard and trackpad do not work, anytime... not during installation, or after installation. I am currently using an USB mouse and USB keyboard, they both work. Have tried many solutions that I have found online but have not been successfull. It appears that they are not being loaded into the kernel at boot, hence not showing up when I do 'cat /proc/bus/input/devices' The system does see them as I have found out when I did: 'journalctl -xb' They show up as: "Kernel: i8042: PNP:PS/2 Controller [PNP0303:KBC,PNP0f13:MOUE]at 0x60, 0x64 irq 1,12sep29 09:03:04 Kernel:serio:i8042 KBD port at 0x60, 0x64 irq 1 Kernel:serio:i8042 AUX port at 0x60, 0x54 irq 12 kernel:mousedev:PS/2 mouse device common for all mice kernel:i8042:Can't write CTR while closing AUX port kernel:i8042:Can't reactivate AUX port ProblemType: Bug DistroRelease: Ubuntu 18.04 Package: linux-image-5.0.0-29-generic 5.0.0-29.31~18.04.1 ProcVersionSignature: Ubuntu 5.0.0-29.31~18.04.1-generic 5.0.21 Uname: Linux 5.0.0-29-generic x86_64 ApportVersion: 2.20.9-0ubuntu7.7 Architecture: amd64 CurrentDesktop: LXDE Date: Mon Sep 30 11:42:33 2019 InstallationDate: Installed on 2019-09-29 (1 days ago) InstallationMedia: Lubuntu 18.04.3 LTS "Bionic Beaver" - Release amd64 (20190805) SourcePackage: linux-signed-hwe UpgradeStatus: No upgrade log present (probably fresh install) ** Affects: linux-signed-hwe (Ubuntu) Importance: Undecided Status: New ** Tags: amd64 apport-bug bionic ** Attachment added: "The laptop keyboard and trackpad are not being loaded into the kenrl so do not appear here, I ws instructed by wikki-ubuntu DebuggingTouchpadDetection to file a report, thank you for your help" https://bugs.launchpad.net/bugs/1845982/+attachment/5292875/+files/devices -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1845982 Title: Toshiba Satellite C55-A%105 laptop Keyboard and trackpad DO NOT WORK USB kybd and mouse DO WORK To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux-signed-hwe/+bug/1845982/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs