apport information
** Tags added: apport-collected bionic
** Description changed:
The latest kernel upgrade makes it impossible to use the scroll wheel of
one specific mouse.
Affected Ubuntu release: 18.04.3
Last working kernel version: 4.15.0-58
Affected kernel versions: 4.15.0-59, 4.15.0-60, 4.15.0-62, …
I've several X5-50D input devices, tested at three different systems,
connected via USB2 and USB3. I can reproduce the issue at all machines
at any time. All others mouses are working fine. When booting the old
kernel the problem is gone.
Please tell me what details are required to trace this issue down. I
should be able to test custom patches and build packages, if required.
> usb 3-11: new low-speed USB device number 5 using xhci_hcd
> usb 3-11: New USB device found, idVendor=09da, idProduct=000a
> usb 3-11: New USB device strings: Mfr=1, Product=2, SerialNumber=0
> usb 3-11: Product: PS/2+USB Mouse
> usb 3-11: Manufacturer: A4Tech
> input: A4Tech PS/2+USB Mouse as
/devices/pci0000:00/0000:00:14.0/usb3/3-11/3-11:1.0/0003:09DA:000A.0005/input/input21
> a4tech 0003:09DA:000A.0005: input,hidraw4: USB HID v1.10 Mouse [A4Tech
PS/2+USB Mouse] on usb-0000:00:14.0-11/input0
> Bus 003 Device 004: ID 09da:000a A4Tech Co., Ltd. Optical Mouse Opto 510D /
OP-620D
> Device Descriptor:
> bLength 18
> bDescriptorType 1
> bcdUSB 1.10
> bDeviceClass 0 (Defined at Interface level)
> bDeviceSubClass 0
> bDeviceProtocol 0
> bMaxPacketSize0 8
> idVendor 0x09da A4Tech Co., Ltd.
> idProduct 0x000a Optical Mouse Opto 510D / OP-620D
> bcdDevice 1.05
> iManufacturer 1 A4Tech
> iProduct 2 USB Mouse
> iSerial 0
> bNumConfigurations 1
> Configuration Descriptor:
> bLength 9
> bDescriptorType 2
> wTotalLength 34
> bNumInterfaces 1
> bConfigurationValue 1
> iConfiguration 0
> bmAttributes 0xa0
> (Bus Powered)
> Remote Wakeup
> MaxPower 100mA
> Interface Descriptor:
> bLength 9
> bDescriptorType 4
> bInterfaceNumber 0
> bAlternateSetting 0
> bNumEndpoints 1
> bInterfaceClass 3 Human Interface Device
> bInterfaceSubClass 1 Boot Interface Subclass
> bInterfaceProtocol 2 Mouse
> iInterface 0
> HID Device Descriptor:
> bLength 9
> bDescriptorType 33
> bcdHID 1.10
> bCountryCode 0 Not supported
> bNumDescriptors 1
> bDescriptorType 34 Report
> wDescriptorLength 48
> Report Descriptors:
> ** UNAVAILABLE **
> Endpoint Descriptor:
> bLength 7
> bDescriptorType 5
> bEndpointAddress 0x81 EP 1 IN
> bmAttributes 3
> Transfer Type Interrupt
> Synch Type None
> Usage Type Data
> wMaxPacketSize 0x0008 1x 8 bytes
> bInterval 10
> Device Status: 0x0000
> (Bus Powered)
+ ---
+ ProblemType: Bug
+ ApportVersion: 2.20.9-0ubuntu7.7
+ Architecture: amd64
+ AudioDevicesInUse:
+ USER PID ACCESS COMMAND
+ /dev/snd/controlC0: scc 2351 F.... pulseaudio
+ /dev/snd/controlC1: scc 2351 F.... pulseaudio
+ CurrentDesktop: XFCE
+ DistroRelease: Ubuntu 18.04
+ HibernationDevice: RESUME=UUID=e505eab0-02d8-41dc-90f2-de6cd8658f6f
+ InstallationDate: Installed on 2015-07-19 (1513 days ago)
+ InstallationMedia: Xubuntu 15.04 "Vivid Vervet" - Release amd64 (20150422.1)
+ MachineType: MSI MS-7924
+ Package: linux (not installed)
+ ProcFB: 0 inteldrmfb
+ ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.15.0-62-generic
root=UUID=f8e0335a-11ac-48ca-90af-23784d1ed592 ro quiet splash
+ ProcVersionSignature: Ubuntu 4.15.0-62.69-generic 4.15.18
+ RelatedPackageVersions:
+ linux-restricted-modules-4.15.0-62-generic N/A
+ linux-backports-modules-4.15.0-62-generic N/A
+ linux-firmware 1.173.10
+ RfKill:
+
+ Tags: bionic
+ Uname: Linux 4.15.0-62-generic x86_64
+ UpgradeStatus: Upgraded to bionic on 2019-07-16 (55 days ago)
+ UserGroups: adm cdrom dialout dip fax floppy fuse libvirt libvirtd lpadmin
plugdev sambashare sudo tape vboxusers video wireshark
+ _MarkForUpload: True
+ dmi.bios.date: 05/22/2015
+ dmi.bios.vendor: American Megatrends Inc.
+ dmi.bios.version: V2.9
+ dmi.board.asset.tag: To be filled by O.E.M.
+ dmi.board.name: H97M-G43(MS-7924)
+ dmi.board.vendor: MSI
+ dmi.board.version: 1.0
+ dmi.chassis.asset.tag: To be filled by O.E.M.
+ dmi.chassis.type: 3
+ dmi.chassis.vendor: MSI
+ dmi.chassis.version: 1.0
+ dmi.modalias:
dmi:bvnAmericanMegatrendsInc.:bvrV2.9:bd05/22/2015:svnMSI:pnMS-7924:pvr1.0:rvnMSI:rnH97M-G43(MS-7924):rvr1.0:cvnMSI:ct3:cvr1.0:
+ dmi.product.family: To be filled by O.E.M.
+ dmi.product.name: MS-7924
+ dmi.product.version: 1.0
+ dmi.sys.vendor: MSI
** Attachment added: "AlsaInfo.txt"
https://bugs.launchpad.net/bugs/1843323/+attachment/5287555/+files/AlsaInfo.txt
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https://bugs.launchpad.net/bugs/1843323
Title:
Kernel 4.15.0-59 (and onwards) breaks scroll wheel of USB mouse
(A4Tech X5-50D)
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