Automatically attached ** Attachment added: "acpidump.log" https://bugs.launchpad.net/bugs/1833916/+attachment/5272687/+files/acpidump.log
** Tags added: ce-qa-concern disco rls-dd-incoming ** Description changed: [Summary] There are 2 USB-C port on my XPS 13 9380, one is Display port on the right side, the other is thunderbolt on the left side. When I using a USB-C to HDMI converter to connect an external monitor, it does not work with the thunderbolt port, but display port is always working. - + + I tried 4 different branding converters and get all the same result: DP port works, Thunderbolt port does NOT. + Detail syslog and dmesg can be found here + https://paste.ubuntu.com/p/V4DspmXTZc/ [Additional information] jerry@jerry-XPS-13-9380:~$ lsb_release -a No LSB modules are available. Distributor ID:Ubuntu Description:Ubuntu 19.04 Release:19.04 Codename:disco kernel-version: 5.0.0-17-generic bios-version: 1.3.2 CPU: Intel(R) Core(TM) i5-8265U CPU @ 1.60GHz (8x) system-product-name: XPS 13 9380 system-manufacturer: Dell Inc. GPU: 00:02.0 VGA compatible controller: Intel Corporation Device 3ea0 -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1833916 Title: USB-C to HDMI converter is not working with thunderbolt port To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+bug/1833916/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
