apport information ** Tags added: apport-collected disco
** Description changed: Hello, I have a new laptop and I cannot manage to have a clean and stable sound with HDMI. It happens every time I play a track on Spotify (desktop and web), sometimes from a VLC radio or a youtube video, never from a video with VLC yet. I'm attaching a record of what I hear when I play a track from Spotify. I created two reports. One during a Spotify playing, when it is crackling and after the sound started to crackle everywhere: http://alsa-project.org/db/?f=4e7d724718a48179fa2f3740d5f3e634ad75def9 Another after a fresh reboot, where the sound is correct with at least YouTube: http://alsa-project.org/db/?f=2ec68f888bb93a0de648d48fd720f54cee644564 Just after this last report, the sound is still crackling with Spotify and VLC radio. Not with Youtube. A diff on theses files gives some differences I find suspect. Are there expected ? Do you have an idea where the problem comes from ? Thank you for your support ! Edouard + --- + ProblemType: Bug + ApportVersion: 2.20.10-0ubuntu27 + Architecture: amd64 + AudioDevicesInUse: + USER PID ACCESS COMMAND + /dev/snd/controlC0: edouard 1677 F.... pulseaudio + CurrentDesktop: ubuntu:GNOME + DistroRelease: Ubuntu 19.04 + InstallationDate: Installed on 2019-05-28 (0 days ago) + InstallationMedia: Ubuntu 19.04 "Disco Dingo" - Release amd64 (20190416) + Package: pulseaudio 1:12.2-2ubuntu3 + PackageArchitecture: amd64 + ProcVersionSignature: Ubuntu 5.0.0-15.16-generic 5.0.6 + Tags: disco + Uname: Linux 5.0.0-15-generic x86_64 + UpgradeStatus: No upgrade log present (probably fresh install) + UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo + _MarkForUpload: True + dmi.bios.date: 04/20/2019 + dmi.bios.vendor: LENOVO + dmi.bios.version: N23ET63W (1.38 ) + dmi.board.asset.tag: Not Available + dmi.board.name: 20KHCTO1WW + dmi.board.vendor: LENOVO + dmi.board.version: SDK0J40709 WIN + dmi.chassis.asset.tag: No Asset Information + dmi.chassis.type: 10 + dmi.chassis.vendor: LENOVO + dmi.chassis.version: None + dmi.modalias: dmi:bvnLENOVO:bvrN23ET63W(1.38):bd04/20/2019:svnLENOVO:pn20KHCTO1WW:pvrThinkPadX1Carbon6th:rvnLENOVO:rn20KHCTO1WW:rvrSDK0J40709WIN:cvnLENOVO:ct10:cvrNone: + dmi.product.family: ThinkPad X1 Carbon 6th + dmi.product.name: 20KHCTO1WW + dmi.product.sku: LENOVO_MT_20KH_BU_Think_FM_ThinkPad X1 Carbon 6th + dmi.product.version: ThinkPad X1 Carbon 6th + dmi.sys.vendor: LENOVO + modified.conffile..etc.pulse.default.pa: [modified] + mtime.conffile..etc.pulse.default.pa: 2019-05-28T23:16:01.413832 ** Attachment added: "AlsaInfo.txt" https://bugs.launchpad.net/bugs/1830867/+attachment/5267327/+files/AlsaInfo.txt -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1830867 Title: Crackling sound with HDMI To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/pulseaudio/+bug/1830867/+subscriptions -- ubuntu-bugs mailing list [email protected] https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
