Public bug reported:
I've tried this solution:
https://itsfoss.com/fix-sound-ubuntu-1304-quick-tip/
and so many solutions were similar to this. But they didn't work. I know
that upgrading my kernel version from 4.18.5 to 4.20 will fix it. But I
don't want to do that since 4.20 isn't a stable version.
Is there any other way that someone could offer? I'll be grateful folks.
ProblemType: Bug
DistroRelease: Ubuntu 18.04
Package: alsa-base 1.0.25+dfsg-0ubuntu5
Uname: Linux 4.18.5-041805-generic x86_64
NonfreeKernelModules: nvidia_modeset nvidia
ApportVersion: 2.20.9-0ubuntu7.6
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: hmdvhb 1971 F.... pulseaudio
hmdvhb 3050 F.... alsamixer
/dev/snd/pcmC0D0c: hmdvhb 1971 F...m pulseaudio
CurrentDesktop: ubuntu:GNOME
Date: Sun Mar 24 16:26:57 2019
InstallationDate: Installed on 2019-03-24 (0 days ago)
InstallationMedia:
PackageArchitecture: all
SourcePackage: alsa-driver
Symptom: audio
Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH failed
Symptom_Card: Built-in Audio - HDA Intel PCH
Symptom_DevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: gdm 1339 F.... pulseaudio
hmdvhb 1971 F.... pulseaudio
hmdvhb 3050 F.... alsamixer
/dev/snd/pcmC0D0c: hmdvhb 1971 F...m pulseaudio
Symptom_Jack: Speaker, Internal
Symptom_Type: No sound at all
Title: [ZenBook UX433FN_UX433FN, Realtek ALC294, Speaker, Internal] No sound at
all
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 11/21/2018
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: UX433FN.301
dmi.board.asset.tag: ATN12345678901234567
dmi.board.name: UX433FN
dmi.board.vendor: ASUSTeK COMPUTER INC.
dmi.board.version: 1.0
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: ASUSTeK COMPUTER INC.
dmi.chassis.version: 1.0
dmi.modalias:
dmi:bvnAmericanMegatrendsInc.:bvrUX433FN.301:bd11/21/2018:svnASUSTeKCOMPUTERINC.:pnZenBookUX433FN_UX433FN:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnUX433FN:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:
dmi.product.family: ZenBook
dmi.product.name: ZenBook UX433FN_UX433FN
dmi.product.version: 1.0
dmi.sys.vendor: ASUSTeK COMPUTER INC.
** Affects: alsa-driver (Ubuntu)
Importance: Undecided
Status: New
** Tags: amd64 apport-bug bionic
** Attachment added: "My system specs"
https://bugs.launchpad.net/bugs/1821512/+attachment/5249016/+files/Screenshot%20from%202019-03-24%2016-32-41.png
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https://bugs.launchpad.net/bugs/1821512
Title:
Asus ZenBook UX433FN No output sound in Ubuntu 18.04
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