It appears you have a Sandy Bridge CPU and the required packages installed for hardware video decoding (https://en.wikipedia.org/wiki/Intel_Quick_Sync_Video#Hardware_decoding_and_encoding). So that should work. Maybe Seb has a point...
Can you please also: 1. Run 'vainfo' and send us the output. 2. Try playing the video with 'mpv' and send us the output that 'mpv' prints to the terminal when playing the video. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1810022 Title: Totem does not play MOV file with x264 encoding To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/totem/+bug/1810022/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs