Same again with me. 16 character PSK, set by my company and is something
I have no control over.

Is this "strong key" requirement enforced in the GUI only?  Or is it a
fundamental part of strongswan itself?  I.e. could I circumvent it by
entering a longer (incorrect) key in the gui and then modify a config
file somewhere to hold the correct key?

I agree, this feels like a bug. If the server is set up to accept
(require) a shorter key, then the fact that the strongswan client is
unable to connect seems like an error.

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https://bugs.launchpad.net/bugs/1697536

Title:
  nm strongswan gui doesn't have a way to enter pre-shared key

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