apport information ** Tags added: apport-collected tara
** Description changed: Hi, I have a problem with USB 3 drivers in Linux Mint 19, this problem goes back many months ... I pointed this out to Ubuntu maintainers (mint 19 depends on Ubuntu for that) without succes. I explain to you: I have a Asus X99E-WS motherboard (lasted bios) with USB 3.0 ports and one Asus 3.1 2 Port PCI-E Card type A. https://www.asus.com/Motherboards/X99E_WS/specifications/ https://www.asus.com/us/Motherboard- Accessories/USB_31_TYPEA_CARD/specifications/ When I connect the USB 3.1 card on my pc, under Linux only, the connection of this USB sticks is difficult. The first USB stick 3 plugged in is generally recognized but when it was removed from the system, the following keys conected is not recognized impossible to see or mount !! More bizare yet the USB keys 2 work perfectly !! ?? If I connect directly to USB stick 3 to the Asus 3.1 2 PCI-E Card Type A, USB keys 3 are always recognized. It looks like there is a conflict between the two ... If I remove this USB 3.1 PCI-E card from my computer everything is working normally. But as soon as I plug my Kington FCR-HS4 photo card reader, the same problems start over again. https://www.kingston.com/FR/flash/readers/FCR-HS4 The people of Ubuntu have never been able to solve this problem for more than 2 years. I do not know who to ask to fix this problem. Hi have tested Debian 9.6 by Linux Mint LMDE 2 all run perfectly with their kernet 4.9 Help me please, thank you by advance and best regards. + --- + ProblemType: Bug + ApportVersion: 2.20.9-0ubuntu7.5 + Architecture: amd64 + AudioDevicesInUse: + USER PID ACCESS COMMAND + /dev/snd/controlC1: philippe 1999 F.... pulseaudio + /dev/snd/controlC0: philippe 1999 F.... pulseaudio + CurrentDesktop: X-Cinnamon + DistroRelease: Linux Mint 19 + InstallationDate: Installed on 2018-07-03 (136 days ago) + InstallationMedia: Linux Mint 19 "Tara" - Release amd64 20180626 + IwConfig: + eno1 no wireless extensions. + + lo no wireless extensions. + + enp15s0 no wireless extensions. + MachineType: ASUS All Series + NonfreeKernelModules: nvidia_modeset nvidia + Package: linux (not installed) + ProcFB: 0 VESA VGA + ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.15.0-39-generic root=UUID=a8544fdd-b93a-4922-baaa-657b74de69be ro quiet splash vt.handoff=1 + ProcVersionSignature: Ubuntu 4.15.0-39.42-generic 4.15.18 + RelatedPackageVersions: + linux-restricted-modules-4.15.0-39-generic N/A + linux-backports-modules-4.15.0-39-generic N/A + linux-firmware 1.173.1 + RfKill: + + Tags: tara + Uname: Linux 4.15.0-39-generic x86_64 + UpgradeStatus: No upgrade log present (probably fresh install) + UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo + _MarkForUpload: True + dmi.bios.date: 06/26/2018 + dmi.bios.vendor: American Megatrends Inc. + dmi.bios.version: 3803 + dmi.board.asset.tag: Default string + dmi.board.name: X99-E WS + dmi.board.vendor: ASUSTeK COMPUTER INC. + dmi.board.version: Rev 1.xx + dmi.chassis.asset.tag: Default string + dmi.chassis.type: 3 + dmi.chassis.vendor: Default string + dmi.chassis.version: Default string + dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr3803:bd06/26/2018:svnASUS:pnAllSeries:pvrSystemVersion:rvnASUSTeKCOMPUTERINC.:rnX99-EWS:rvrRev1.xx:cvnDefaultstring:ct3:cvrDefaultstring: + dmi.product.family: ASUS MB + dmi.product.name: All Series + dmi.product.version: System Version + dmi.sys.vendor: ASUS ** Attachment added: "AlsaInfo.txt" https://bugs.launchpad.net/bugs/1803818/+attachment/5213627/+files/AlsaInfo.txt -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1803818 Title: Linux Kernel USB 3 drivers problem To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1803818/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
