apport information
** Changed in: linux (Ubuntu)
Status: Incomplete => Confirmed
** Tags added: kernel-bug-exists-upstream
** Description changed:
i keep losing connection to USB hub plugged in via PCI express usb 3.0 card.
dmesg shows the following error.
[16205.365224] perf: interrupt took too long (3736 > 2500), lowering
kernel.perf_event_max_sample_rate to 53500
[18209.636450] xhci_hcd 0000:10:00.0: ERROR unknown event type 15
[18214.741280] xhci_hcd 0000:10:00.0: xHCI host not responding to stop
endpoint command.
[18214.774794] xhci_hcd 0000:10:00.0: Host halt failed, -110
[18214.774796] xhci_hcd 0000:10:00.0: xHCI host controller not responding,
assume dead
[18214.774823] xhci_hcd 0000:10:00.0: HC died; cleaning up
Ubuntu 4.15.0-36.39-generic 4.15.18
Description: Ubuntu 18.04.1 LTS
Release: 18.04
---
ProblemType: Bug
ApportVersion: 2.20.9-0ubuntu7.4
Architecture: amd64
AudioDevicesInUse: Error: command ['fuser', '-v', '/dev/snd/seq',
'/dev/snd/timer'] failed with exit code 1:
DistroRelease: Ubuntu 18.04
InstallationDate: Installed on 2018-09-11 (21 days ago)
InstallationMedia: Ubuntu 18.04.1 LTS "Bionic Beaver" - Release amd64
(20180725)
MachineType: HP ProLiant DL380 Gen9
Package: linux (not installed)
ProcEnviron:
TERM=xterm-256color
PATH=(custom, no user)
XDG_RUNTIME_DIR=<set>
LANG=en_US.UTF-8
SHELL=/bin/bash
ProcFB: 0 mgadrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.15.0-36-generic
root=UUID=048a4427-e19d-40c6-8054-0d5de7426a67 ro quiet splash vt.handoff=1
ProcVersionSignature: Ubuntu 4.15.0-36.39-generic 4.15.18
PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No
PulseAudio daemon running, or not running as session daemon.
RelatedPackageVersions:
linux-restricted-modules-4.15.0-36-generic N/A
linux-backports-modules-4.15.0-36-generic N/A
linux-firmware 1.173.1
RfKill:
Tags: bionic
Uname: Linux 4.15.0-36-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dialout dip lpadmin plugdev sambashare sudo
_MarkForUpload: True
dmi.bios.date: 01/22/2018
dmi.bios.vendor: HP
dmi.bios.version: P89
dmi.board.name: ProLiant DL380 Gen9
dmi.board.vendor: HP
dmi.chassis.type: 23
dmi.chassis.vendor: HP
dmi.modalias:
dmi:bvnHP:bvrP89:bd01/22/2018:svnHP:pnProLiantDL380Gen9:pvr:rvnHP:rnProLiantDL380Gen9:rvr:cvnHP:ct23:cvr:
dmi.product.family: ProLiant
dmi.product.name: ProLiant DL380 Gen9
dmi.sys.vendor: HP
+ ---
+ ProblemType: Bug
+ ApportVersion: 2.20.9-0ubuntu7.4
+ Architecture: amd64
+ DistroRelease: Ubuntu 18.04
+ InstallationDate: Installed on 2018-09-11 (45 days ago)
+ InstallationMedia: Ubuntu 18.04.1 LTS "Bionic Beaver" - Release amd64
(20180725)
+ Package: linux (not installed)
+ ProcEnviron:
+ TERM=xterm-256color
+ PATH=(custom, no user)
+ XDG_RUNTIME_DIR=<set>
+ LANG=en_US.UTF-8
+ SHELL=/bin/bash
+ Tags: bionic
+ Uname: Linux 4.19.0-041900rc6-generic x86_64
+ UnreportableReason: The running kernel is not an Ubuntu kernel
+ UpgradeStatus: No upgrade log present (probably fresh install)
+ UserGroups: adm cdrom dialout dip lpadmin plugdev sambashare sudo
+ _MarkForUpload: True
** Attachment added: "ProcCpuinfoMinimal.txt"
https://bugs.launchpad.net/bugs/1795763/+attachment/5206094/+files/ProcCpuinfoMinimal.txt
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https://bugs.launchpad.net/bugs/1795763
Title:
xhci_hcd ERROR unknown event type 15
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