Public bug reported: ---Problem Description--- Ubuntu 18.04.1 network install fails via proxy server. 1> Server planned for install is on private network 2> the Peer server has INTERNET access and squid proxy server is created. 3> During netinstall, the http proxy was given in the format <serverip>:<squid proxy>
attaching /var/log/syslog of the installer and /var/log/squid/access.log of the server. ---uname output--- 4.15.0-20-generic, http://ports.ubuntu.com/dists/bionic/main/installer-ppc64el/20101020ubuntu543/images/netboot/ubuntu-installer/ppc64el/vmlinux Machine Type = AC922 Contact Information = naveed...@in.ibm.com, praveen.pan...@in.ibm.com ---boot type--- Network boot ---bootloader--- kexec ---Kernel cmdline used to launch install--- kexec -l vmlinux -i initrd.gz ---Bootloader protocol--- http ---Install repository type--- Internet repository ---Install repository Location--- us.ports.ubuntu.com ---Point of failure--- Other failure during installation (stage 1) == Comment: #1 - NAVEED A. UPPINANGADY SALIH <naveed...@in.ibm.com> - 2018-07-11 06:42:27 == Please note this scenario was never tested in current / previous Ubuntu installations by test team.. may be we need Canonical's expertise here and see what configs are meant to be set in the installer / squid server.. Hence we can not consider this issue reported as regression. == Comment: #4 - Vaishnavi Bhat <vaish...@in.ibm.com> - 2018-07-13 09:10:55 == Hi Naveed, >From the install logs, INFO: Menu item 'download-installer' selected --> I see that the packages are downloaded directly from the URL and do not use proxy server to download installer. That is why we see all the .udeb packages getting downloaded successfully. Jul 11 06:42:56 main-menu[1614]: (process:2737): 2018-07-11 06:42:56 URL:http://us.ports.ubuntu.com/ubuntu-ports/dists/bionic/Release [241180/241180] -> "-" [1] Jul 11 06:42:56 main-menu[1614]: (process:2737): 2018-07-11 06:42:56 URL:http://us.ports.ubuntu.com/ubuntu-ports//dists/bionic/main/binary-ppc64el/Release [98/98] -> "-" [1] Jul 11 06:42:56 main-menu[1614]: INFO: Menu item 'download-installer' selected Jul 11 06:42:56 anna[2785]: 2018-07-11 06:42:56 URL:http://us.ports.ubuntu.com/ubuntu-ports//dists/bionic/Release [241180/241180] -> "/tmp/_fetch-url_net-retriever-2797-Release.2800" [1] Jul 11 06:42:56 anna[2785]: 2018-07-11 06:42:56 URL:http://us.ports.ubuntu.com/ubuntu-ports//dists/bionic But once the base-installer comes up, the proxy is trying to be used. Hence the failures in downlaoding the linux-* files. I can see this to be a configuration issue where the format in which the proxy was mentioned is not right. Jul 11 07:14:41 base-installer: Ign:1 http://ports.ubuntu.com/ubuntu-ports bionic-security InRelease Jul 11 07:14:41 base-installer: Ign:2 http://us.ports.ubuntu.com/ubuntu-ports bionic InRelease Jul 11 07:14:41 base-installer: Ign:3 http://us.ports.ubuntu.com/ubuntu-ports bionic-updates InRelease Jul 11 07:14:41 base-installer: Err:4 http://ports.ubuntu.com/ubuntu-ports bionic-security Release Jul 11 07:14:41 base-installer: Unsupported proxy configured: 10.10.10.3://3128 Jul 11 07:14:41 base-installer: Err:5 http://us.ports.ubuntu.com/ubuntu-ports bionic Release Jul 11 07:14:41 base-installer: Unsupported proxy configured: 10.10.10.3://3128 Jul 11 07:14:41 base-installer: Err:6 http://us.ports.ubuntu.com/ubuntu-ports bionic-updates Release Jul 11 07:14:41 base-installer: Unsupported proxy configured: 10.10.10.3://3128 Jul 11 07:14:41 base-installer: Reading package lists... Mirroring the bug to distro for their inputs. ** Affects: debian-installer (Ubuntu) Importance: Undecided Assignee: Ubuntu on IBM Power Systems Bug Triage (ubuntu-power-triage) Status: New ** Tags: architecture-ppc64le bugnameltc-169677 severity-critical targetmilestone-inin1804 ** Tags added: architecture-ppc64le bugnameltc-169677 severity-critical targetmilestone-inin1804 -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1783056 Title: Ubuntu 18.04.1 network install fails via proxy server To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/debian-installer/+bug/1783056/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
