Kai-Heng:

No, the touch pad still doesn't work even after I suspend/resume.

I've attached the dmesg output.

also this part of that output seems relevant:

dmesg | grep -i i2c-syna
[    5.756115] i2c_hid i2c-SYNA3602:00: i2c-SYNA3602:00 supply vdd not
found, using dummy regulator
[    5.760556] i2c_hid i2c-SYNA3602:00: unexpected HID descriptor
bcdVersion (0x00ff)

Thanks for asking.

Jeff


On Fri, Jul 6, 2018 at 1:19 PM, Kai-Heng Feng <[email protected]>
wrote:

> Does the touchpad start to work after suspend/resume?
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1776155
>
> Title:
>   Touchpad detected as SYNA3602, does not work at all.
>
> Status in linux package in Ubuntu:
>   Confirmed
>
> Bug description:
>   On my cheaper-end slimline laptop/netbook the touchpad is (I think
>   wrongly) detected by Linux to be the SYNA 3602. Anyway it does not
>   work at all, neither touchpad nor buttons. Freshly installed Ubuntu
>   18.04 system. External mouse works fine.
>
>   It seems that there is a bug reported on a similar issue, although I
>   can not confirm that my touchpad hardware is exactly the same:
>   https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1688625
>
>   If so, there may be a whole new generation of slimline Windows 10
>   netbooks that have this problem.
>
>   martin@alanah:~$ cat /proc/bus/input/devices
>
>   I: Bus=0011 Vendor=0001 Product=0001 Version=ab83
>   N: Name="AT Translated Set 2 keyboard"
>   P: Phys=isa0060/serio0/input0
>   S: Sysfs=/devices/platform/i8042/serio0/input/input2
>   U: Uniq=
>   H: Handlers=sysrq kbd event2 leds
>   B: PROP=0
>   B: EV=120013
>   B: KEY=402000000 3803078f800d001 feffffdfffefffff fffffffffffffffe
>   B: MSC=10
>   B: LED=7
>
>   I: Bus=0018 Vendor=0911 Product=5288 Version=0100
>   N: Name="SYNA3602:00 0911:5288 Touchpad"
>   P: Phys=i2c-SYNA3602:00
>   S: Sysfs=/devices/pci0000:00/0000:00:16.1/i2c_designware.1/
> i2c-5/i2c-SYNA3602:00/0018:0911:5288.0001/input/input15
>   U: Uniq=
>   H: Handlers=mouse0 event14
>   B: PROP=5
>   B: EV=1b
>   B: KEY=e420 30000 0 0 0 0
>   B: ABS=260800000000003
>   B: MSC=20
>
>   I: Bus=0003 Vendor=045e Product=00b9 Version=0111
>   N: Name="Microsoft Microsoft USB Wireless Mouse"
>   P: Phys=usb-0000:00:15.0-1/input0
>   S: Sysfs=/devices/pci0000:00/0000:00:15.0/usb1/1-1/1-1:1.0/
> 0003:045E:00B9.0002/input/input16
>   U: Uniq=
>   H: Handlers=mouse1 event15
>   B: PROP=0
>   B: EV=17
>   B: KEY=1f0000 0 0 0 0
>   B: REL=1c3
>   B: MSC=10
>
>   ProblemType: Bug
>   DistroRelease: Ubuntu 18.04
>   Package: linux-image-4.15.0-20-generic 4.15.0-20.21
>   ProcVersionSignature: Ubuntu 4.15.0-20.21-generic 4.15.17
>   Uname: Linux 4.15.0-20-generic x86_64
>   ApportVersion: 2.20.9-0ubuntu7
>   Architecture: amd64
>   CurrentDesktop: MATE
>   Date: Mon Jun 11 07:57:56 2018
>   InstallationDate: Installed on 2018-04-25 (46 days ago)
>   InstallationMedia: Ubuntu-MATE 18.04 LTS "Bionic Beaver" - Beta amd64
> (20180404)
>   SourcePackage: linux-signed
>   UpgradeStatus: No upgrade log present (probably fresh install)
>   ---
>   ApportVersion: 2.20.9-0ubuntu7
>   Architecture: amd64
>   AudioDevicesInUse:
>    USER        PID ACCESS COMMAND
>    /dev/snd/controlC0:  martin     1536 F.... pulseaudio
>   CurrentDesktop: MATE
>   DistroRelease: Ubuntu 18.04
>   InstallationDate: Installed on 2018-04-25 (48 days ago)
>   InstallationMedia: Ubuntu-MATE 18.04 LTS "Bionic Beaver" - Beta amd64
> (20180404)
>   MachineType: Multicom Multicom U230
>   Package: linux (not installed)
>   ProcFB: 0 inteldrmfb
>   ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.15.0-20-generic
> root=UUID=c7a82fee-6e9d-491d-a38d-f5d6bdb4a930 ro
>   ProcVersionSignature: Ubuntu 4.15.0-20.21-generic 4.15.17
>   RelatedPackageVersions:
>    linux-restricted-modules-4.15.0-20-generic N/A
>    linux-backports-modules-4.15.0-20-generic  N/A
>    linux-firmware                             1.173
>   Tags:  bionic
>   Uname: Linux 4.15.0-20-generic x86_64
>   UpgradeStatus: No upgrade log present (probably fresh install)
>   UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
>   _MarkForUpload: True
>   dmi.bios.date: 09/15/2017
>   dmi.bios.vendor: American Megatrends Inc.
>   dmi.bios.version: ORO10x.WP313P.NHNAUHL01
>   dmi.board.asset.tag: Default string
>   dmi.board.name: Default string
>   dmi.board.vendor: Default string
>   dmi.board.version: Default string
>   dmi.chassis.asset.tag: Default string
>   dmi.chassis.type: 10
>   dmi.chassis.vendor: Default string
>   dmi.chassis.version: Default string
>   dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrORO10x.WP313P.NHNAUHL01:
> bd09/15/2017:svnMulticom:pnMulticomU230:pvrDefaultstring:rvnDefaultstring:
> rnDefaultstring:rvrDefaultstring:cvnDefaultstring:ct10:cvrDefaultstring:
>   dmi.product.family: U-series
>   dmi.product.name: Multicom U230
>   dmi.product.version: Default string
>   dmi.sys.vendor: Multicom
>
> To manage notifications about this bug go to:
> https://bugs.launchpad.net/ubuntu/+source/linux/+bug/
> 1776155/+subscriptions
>


** Attachment added: "dmesg.log"
   https://bugs.launchpad.net/bugs/1776155/+attachment/5160494/+files/dmesg.log

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https://bugs.launchpad.net/bugs/1776155

Title:
  Touchpad detected as SYNA3602, does not work at all.

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