Public bug reported: I'm using Ubuntu (Studio) 18.04, when I plugged my printer in, the printer installed without any issue (tested, confirmed working), but as the printer was installing an additional dialogue box appeared saying "additional printer drivers required", I pressed the button which said to "find in software" but of course it didn't find anything, I'm not sure why this dialogue appeared, but my printer installed fine.
ProblemType: Bug DistroRelease: Ubuntu 18.04 Package: cups 2.2.7-1ubuntu2 ProcVersionSignature: Ubuntu 4.15.0-23.25-lowlatency 4.15.18 Uname: Linux 4.15.0-23-lowlatency x86_64 ApportVersion: 2.20.9-0ubuntu7.2 Architecture: amd64 CupsErrorLog: E [20/Jun/2018:17:59:52 +0100] [cups-deviced] PID 2470 (gutenprint52+usb) stopped with status 1! E [21/Jun/2018:10:00:52 +0100] Unable to open listen socket for address [v1.::1]:631 - Cannot assign requested address. CurrentDesktop: XFCE Date: Thu Jun 21 16:41:22 2018 InstallationDate: Installed on 2018-06-20 (1 days ago) InstallationMedia: Ubuntu-Studio 18.04 LTS "Bionic Beaver" - Release amd64 (20180426) Lpstat: device for MG2500-series: usb://Canon/MG2500%20series?serial=9F65BC&interface=1 Lsusb: Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 001 Device 004: ID 0489:e0a3 Foxconn / Hon Hai Bus 001 Device 003: ID 0bda:0129 Realtek Semiconductor Corp. RTS5129 Card Reader Controller Bus 001 Device 002: ID 064e:9404 Suyin Corp. Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub MachineType: Acer Swift SF114-31 Papersize: a4 PpdFiles: Error: command ['fgrep', '-H', '*NickName', '/etc/cups/ppd/MG2500-series.ppd'] failed with exit code 2: grep: /etc/cups/ppd/MG2500-series.ppd: Permission denied ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.15.0-23-lowlatency root=UUID=32766c88-7bfe-4aea-928f-7d1cfc71adb0 ro quiet splash vt.handoff=1 SourcePackage: cups UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 11/16/2016 dmi.bios.vendor: Insyde Corp. dmi.bios.version: V1.03 dmi.board.asset.tag: Type2 - Board Asset Tag dmi.board.name: Oxford2 dmi.board.vendor: Acer dmi.board.version: V1.03 dmi.chassis.type: 10 dmi.chassis.vendor: Acer dmi.chassis.version: Chassis Version dmi.modalias: dmi:bvnInsydeCorp.:bvrV1.03:bd11/16/2016:svnAcer:pnSwiftSF114-31:pvrV1.03:rvnAcer:rnOxford2:rvrV1.03:cvnAcer:ct10:cvrChassisVersion: dmi.product.family: BSW dmi.product.name: Swift SF114-31 dmi.product.version: V1.03 dmi.sys.vendor: Acer ** Affects: cups (Ubuntu) Importance: Undecided Status: New ** Tags: amd64 apport-bug bionic -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1778126 Title: "additional printer drivers required" dialogue appears on printer install when not needed To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/cups/+bug/1778126/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs